Software Alternatives, Accelerators & Startups
Register | Login

Salesforce Service Cloud VS SMSGlobal

Compare Salesforce Service Cloud VS SMSGlobal and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

SMSGlobal logo SMSGlobal

SMSGlobal offers a web-based platform and API's enabling businesses to send mass SMS's.
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • SMSGlobal Landing page
    Landing page //
    2023-09-22

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

SMSGlobal videos

+ Add

Step by Step: How to Send an SMS to Established Contacts in MXT - SMSGlobal

More videos:

  • Tutorial - Step by Step: How to Set Up Email to SMS in MXT - SMSGlobal
  • Review - Step by Step: Overview of Account Settings in MXT - SMSGlobal

Category Popularity

0-100% (relative to Salesforce Service Cloud and SMSGlobal)

Salesforce Service Cloud

SMSGlobal

Help Desk
100 100%
Help Desk
0% 0
SMS Marketing
0 0%
SMS Marketing
100% 100
Customer Support
100 100%
Customer Support
0% 0
Communication
0 0%
Communication
100% 100

User comments

Share your experience with using Salesforce Service Cloud and SMSGlobal. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and SMSGlobal

Salesforce Service Cloud Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Salesforce Service Cloud is an ideal alternative for teams using Salesforce CRM. Salesforce Service Cloud seamlessly integrates with other Salesforce products to provide a better customer experience.
Source: www.bolddesk.com
The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

SMSGlobal Reviews

We have no reviews of SMSGlobal yet.
Be the first one to post

What are some alternatives?

When comparing Salesforce Service Cloud and SMSGlobal, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Flowroute - Flowroute provides direct access to telephony resources - such as calling, messaging (SMS & MMS), call routing, SIP Trunking and Communication APIs.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Tatango - Tatango is a mobile messaging platform for agencies.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Postscript - Like Mailchimp for SMS

Loading...