Software Alternatives & Reviews
Register | Login

Salesforce Service Cloud VS rasa NLU

Compare Salesforce Service Cloud VS rasa NLU and see what are their differences

SysAid
Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

rasa NLU logo rasa NLU

A set of high level APIs for building your own language parser
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • rasa NLU Landing page
    Landing page //
    2023-09-20

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

rasa NLU videos

+ Add

Rasa X Tutorial 1: Constructing a Basic AI Assistant

More videos:

  • Demo - Rasa X Tutorial 2: Expanding Language Understanding

Category Popularity

0-100% (relative to Salesforce Service Cloud and rasa NLU)

Salesforce Service Cloud

rasa NLU

Help Desk
100 100%
Help Desk
0% 0
Chatbots
0 0%
Chatbots
100% 100
Customer Support
100 100%
Customer Support
0% 0
Chatbot Platforms & Tools
0 0%
Chatbot Platforms & Tools
100% 100

User comments

Share your experience with using Salesforce Service Cloud and rasa NLU. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and rasa NLU

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

rasa NLU Reviews

We have no reviews of rasa NLU yet.
Be the first one to post

Social recommendations and mentions

Based on our record, rasa NLU seems to be more popular. It has been mentiond 22 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Salesforce Service Cloud mentions (0)

We have not tracked any mentions of Salesforce Service Cloud yet. Tracking of Salesforce Service Cloud recommendations started around Mar 2021.

rasa NLU mentions (22)

  • A Dive into Conversational AI
    Beyond raw language models, NLP engines like Rasa and Dialogflow offer frameworks for designing, building, and improving conversational flows. They help in intent recognition, entity extraction, and dialogue management, which are crucial for a coherent conversation structure. - Source: dev.to / about 2 months ago
  • Compromising LLM-Integrated Applications with Indirect Prompt Injection
    There are frameworks out there for doing that kind of thing, see https://rasa.com/ for example. It's not using any LLMs at the moment, just BERT and DIET mostly but it's highly customizable and you could likely bring in an LLM for doing some interesting things to handle more complex messages from users. - Source: Hacker News / 12 months ago
  • ChatGPT Goldmine: Top 5 Money-Making Opportunities You Can't Miss!
    Chatbot frameworks: Utilize chatbot frameworks such as Botpress, Rasa, or Microsoft Bot Framework to streamline development. - Source: dev.to / about 1 year ago
  • How to create an AI model that learns from textbooks and can be asked about the information in them
    Rasa is a popular tool used right now to build these applications. If you're looking for a serious turn-key solution I would check out Vectara. Source: about 1 year ago
  • Top 8 AI and Machine Learning Trends to Watch in 2023
    Another example is RASA, one of the most popular platforms for creating conversational AI assistants. On the accepted AI quality scale, RASA reaches levels 3 and 4. It means that the "robot" not only understands humans with high accuracy in a given contextual field but also learns to recognize contradictions and ulterior motives. - Source: dev.to / over 1 year ago
View more

What are some alternatives?

When comparing Salesforce Service Cloud and rasa NLU, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Dialogflow - Conversational UX Platform. (ex API.ai)

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Microsoft Bot Framework - Framework to build and connect intelligent bots.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Wit.ai - Easily create text or voice based bots that humans can chat with on their preferred messaging...

Loading...