Software Alternatives & Reviews

Salesforce Service Cloud VS Melrose Labs SMSC Simulator

Compare Salesforce Service Cloud VS Melrose Labs SMSC Simulator and see what are their differences

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Melrose Labs SMSC Simulator logo Melrose Labs SMSC Simulator

SMPP SMSC simulator to test SMS messaging applications.
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • Melrose Labs SMSC Simulator Landing page
    Landing page //
    2023-08-07

Melrose Labs operates SMSC simulators (aka SMPP server simulators) and Dedicated SMSC Simulators for use in the development and testing of SMS text messaging capabilities within applications. They simulate SMSCs (short message service centres) and SMPP SMS gateways, and simulate SMS message delivery. SMPP v3.3, SMPP v3.4 and SMPP v5 using TLS and non-TLS connections are supported.

Applications send SMS messages to mobiles by submitting messages to the SMSC Simulator service using SMPP. The SMSC simulators simulate the delivery of the messages, including the generation of delivery receipts back to the application. SMS messages from mobile numbers can also be submitted and delivered to the SMS application (see Simulate Inbound SMS to your Application).

The SMSC simulators enable you to send SMS messages from your application without messages being delivered to real mobile phones and therefore without any SMS delivery costs. Stress testing of your application can also be performed to show how your application behaves under load and various other scenarios tested before live operation and without affecting production SMSCs. The SMSC simulators can handle high rates of SMS and a large number of simultaneous connections from your application.

Salesforce Service Cloud videos

Salesforce Service Cloud Overview Demo

Melrose Labs SMSC Simulator videos

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Category Popularity

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Help Desk
100 100%
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Communication
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100% 100
Customer Support
100 100%
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Messaging
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and Melrose Labs SMSC Simulator

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...

Melrose Labs SMSC Simulator Reviews

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What are some alternatives?

When comparing Salesforce Service Cloud and Melrose Labs SMSC Simulator, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HotTelecom - Our company offers virtual phone numbers, toll-free numbers, PBX, SMS numbers and numbers for a registration more than 100 countries. Buy Now!

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Restcomm - Next generation cloud communication platform that allows for the easy building of voice, video, and messaging applications.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Clockwork SMS - Clockwork is an Easy Text Message API. An SMS API for Developers. Build powerful apps and include SMS. Signup is free, Try it now.