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Salesforce Service Cloud VS GrowMax BI

Compare Salesforce Service Cloud VS GrowMax BI and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

GrowMax BI logo GrowMax BI

Best retail intelligence solutions helping FMCG / CPG businesses to increase effectiveness of commercial operations and sales excellence.
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • GrowMax BI Landing page
    Landing page //
    2023-02-06

GrowmaxBI is a Business Intelligence platform that offers a diverse set of solutions for different problems in the supply chain. The solutions are focused on FMCG and CPG brands and fill in the informational gaps by providing real-time market insights to brands.

The deployment is entirely cloud-based, and functions like capturing data, sorting it, analyzing, and reporting delivery happen directly on the platform itself.

It digitizes the supply chains with its web-based platform and mobile applications. Then it collects data at every moving part of the distribution. The data is finally centralized in the cloud for further analytics.

GrowmaxBI equips businesses with advanced AI and ML capabilities and delivers them the hidden market patterns that generally remain unseen.

The other solutions offered by GrowmaxBI include Sales Force Automation, Omnichannel solution, Business process management, Channel Management, Virtual Sales Assistance, and others.

Salesforce Service Cloud features and specs

No features have been listed yet.

GrowMax BI features and specs

  • Omnichannel support: Yes
  • Business Intelligence: Yes
  • Sales Force Automation: Yes
  • Distributor Management: Yes
  • Supply Chain Management: Yes
  • Business Analytics: Yes
  • Omni-Channel: Yes
  • Demand Forecasting: Yes
  • Demand Planning: Yes

Salesforce Service Cloud videos

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Salesforce Service Cloud Overview Demo

GrowMax BI videos

No GrowMax BI videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Salesforce Service Cloud and GrowMax BI)

Salesforce Service Cloud

GrowMax BI

Help Desk
100 100%
Help Desk
0% 0
Sales
0 0%
Sales
100% 100
Customer Support
100 100%
Customer Support
0% 0
eCommerce
0 0%
eCommerce
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and GrowMax BI

Salesforce Service Cloud Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Salesforce Service Cloud is an ideal alternative for teams using Salesforce CRM. Salesforce Service Cloud seamlessly integrates with other Salesforce products to provide a better customer experience.
Source: www.bolddesk.com
The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

GrowMax BI Reviews

We have no reviews of GrowMax BI yet.
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What are some alternatives?

When comparing Salesforce Service Cloud and GrowMax BI, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Bizom - Sales force automation for retail

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

BeatRoute.io - Field Sales & Distribution (SFA) Software that helps you get 50% more revenue from your sales teams, distributors & customers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

UBQ Outreach DMS - Outreach Distribution Management System includes comprehensive software features for downstream supply chain management.

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