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Salesforce Service Cloud VS GoSquared

Compare Salesforce Service Cloud VS GoSquared and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

GoSquared logo GoSquared

GoSquared Real-Time Web Analytics. See who's reading, commenting, joining, or buying on your website right now. Watch your traffic unfold.
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • GoSquared Landing page
    Landing page //
    2023-10-05

Salesforce Service Cloud videos

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Salesforce Service Cloud Overview Demo

GoSquared videos

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What is GoSquared?

More videos:

  • Review - GoSquared Dashboards
  • Review - GoSquared Team Inbox

Category Popularity

0-100% (relative to Salesforce Service Cloud and GoSquared)

Salesforce Service Cloud

GoSquared

Help Desk
100 100%
Help Desk
0% 0
Customer Support
82 82%
Customer Support
18% 18
Live Chat
0 0%
Live Chat
100% 100
Help Desk And Ticketing
100 100%
Help Desk And Ticketing
0% 0

User comments

Share your experience with using Salesforce Service Cloud and GoSquared. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and GoSquared

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

GoSquared Reviews

Unleashing Alternatives: 15 Advanced Tools for Web Analytics Just Like Google Analytics(Brief and Crisp)
GoSquared — the platform that provides businesses with a profound grasp of their web traffic in real-time, along with features like analytics, CRM, live chat, and marketing automation.
Source: medium.com
Unleashing Alternatives: 15 Advanced Tools for Web Analytics Just Like Google Analytics(Brief and Crisp)
GoSquared — the platform that provides businesses with a profound grasp of their web traffic in real-time, along with features like analytics, CRM, live chat, and marketing automation.
Source: rishikap372.medium.com
10 Best Google Analytics Alternatives (Free & Paid)
Well, GoSquared is an intuitive software for you. This service asserts that it can allow you to see what is working and what needs improvement.
Source: www.socialpros.co
Free SEO Tools To Improve Your Rankings
GoSquared (Free Tier) - A webmaster analytics tool allows you to track and analyze your visitors.
Source: www.megaleechers.com
The 11 Best Alternatives to Google Analytics
GoSquared provides a lot of data and presents it in a way that's easy to understand. But you should keep in mind that, in contrast to something like Google Analytics, the emphasis in GoSquared is on identifying trends and getting a view of what's happening on your site right now.​
Source: activegrowth.com

What are some alternatives?

When comparing Salesforce Service Cloud and GoSquared, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Adobe Analytics - Adobe Analytics is an industry-leading solution that empowers you to understand your customers as people and steer your business with customer intelligence.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Mixpanel - Mixpanel is the most advanced analytics platform in the world for mobile & web.

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