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Salesforce Service Cloud VS Crazy Egg

Compare Salesforce Service Cloud VS Crazy Egg and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Crazy Egg logo Crazy Egg

Through Crazy Egg's heat map and scroll map reports you can get an understanding of how your visitors engage with your website so you can boost your conversion rates.
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • Crazy Egg Landing page
    Landing page //
    2023-01-13

  www.shareasale.comSoftware by CrazyEgg

Salesforce Service Cloud videos

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Salesforce Service Cloud Overview Demo

Crazy Egg videos

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Ecommerce Optimization: Intro to Crazy Egg

Category Popularity

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Salesforce Service Cloud

Crazy Egg

Help Desk
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Help Desk
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Web Analytics
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Web Analytics
100% 100
Customer Support
100 100%
Customer Support
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Analytics
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Analytics
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User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and Crazy Egg

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

Crazy Egg Reviews

Top 10 CRO Tools to Boost Conversions for Free in 2023
Are you looking for a website recording tool? Crazy Egg is one of the conversion rate optimization tools that claim to analyze your site data. Like any other CRO tool, CrazyEgg is equipped with session recordings and heatmaps to boost your web conversions.
Source: aigrow.me
15 Best A/B Testing Tools And Software (2021 List)
You can carry out your changes to your website in mere 5 minutes using Crazy Egg. This is how it is. This website optimization tool offers A/B testing to its subscribers. You can also use other usability testing tools such as Snapshots, Heatmaps, and Recordings to better understand your customers.
Source: www.einsstark.tech
Hotjar Alternatives: 21 Tools for Optimizing Your Website and Conversion Rate
Note: Looking for a website optimization tool that’s easier to use and offers more in-depth data? Sign up and try Crazy Egg free for 30 days to get access to heatmaps based on more visits and more granular data segmentation.
Source: www.crazyegg.com
10 Best Hotjar Alternatives You Should Use
Should you think of getting a website analytics tool that can offer plenty of customization, look no further than “Crazy Egg”. Apart from providing more customization than Hotjar, it also comes with many notable features that can give its more popular rival a run for its money. And that too, without costing an arm and a leg!
Source: beebom.com
7 Analytics Tools for Optimizing UX
Like Hotjar, Crazy Egg gives you a visual representation of how visitors are interacting with your site. Using heatmaps, clickmaps and scrollmaps combined with traditional analytics and A/B testing features, it’s a terrific way to make your usability testing more data-driven and actionable.
Source: www.sitepoint.com

What are some alternatives?

When comparing Salesforce Service Cloud and Crazy Egg, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

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