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Salesforce Service Cloud VS Beehive

Compare Salesforce Service Cloud VS Beehive and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Beehive logo Beehive

An open source IFTTT powered by Go's templating engine
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • Beehive Landing page
    Landing page //
    2023-09-23

Salesforce Service Cloud videos

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Salesforce Service Cloud Overview Demo

Beehive videos

No Beehive videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Salesforce Service Cloud and Beehive)

Salesforce Service Cloud

Beehive

Help Desk
96 96%
Help Desk
4% 4
Web Service Automation
0 0%
Web Service Automation
100% 100
Customer Support
100 100%
Customer Support
0% 0
Automation
0 0%
Automation
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and Beehive

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

Beehive Reviews

We have no reviews of Beehive yet.
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Social recommendations and mentions

Based on our record, Beehive seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Salesforce Service Cloud mentions (0)

We have not tracked any mentions of Salesforce Service Cloud yet. Tracking of Salesforce Service Cloud recommendations started around Mar 2021.

Beehive mentions (6)

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What are some alternatives?

When comparing Salesforce Service Cloud and Beehive, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

n8n.io - Free and open fair-code licensed node based Workflow Automation Tool. Easily automate tasks across different services.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Zapier - Connect the apps you use everyday to automate your work and be more productive. 1000+ apps and easy integrations - get started in minutes.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Huginn - Build agents that monitor and act on your behalf. Your agents are standing by!

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