Software Alternatives & Reviews
Register | Login

Salesforce Service Cloud VS Alma

Compare Salesforce Service Cloud VS Alma and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Alma logo Alma

Meet Alma, a modern and affordable integrated student information system (SIS) and learning...
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • Alma Landing page
    Landing page //
    2023-09-14

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

Alma videos

+ Add

LOUIS VUITTON ALMA BB REVIEW (6 MONTHS) & WHY I'M SELLING IT

More videos:

  • Review - Louis Vuitton Alma MM Review!!!
  • Review - Louis Vuitton Alma PM And Alma BB Comparison Review: Which Is Better? 🤔

Category Popularity

0-100% (relative to Salesforce Service Cloud and Alma)

Salesforce Service Cloud

Alma

Help Desk
100 100%
Help Desk
0% 0
LMS
0 0%
LMS
100% 100
Customer Support
100 100%
Customer Support
0% 0
School Management
0 0%
School Management
100% 100

User comments

Share your experience with using Salesforce Service Cloud and Alma. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and Alma

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

Alma Reviews

We have no reviews of Alma yet.
Be the first one to post

What are some alternatives?

When comparing Salesforce Service Cloud and Alma, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Follett Destiny Library Manager - Follett Destiny Library Manager is a complete library management system that can be accessed from anywhere.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Sierra ILS - Sierra is designed to make your library effective.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

LibraryWorld - Library automation solution

Loading...