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Salesforce Maps VS Pega Platform

Compare Salesforce Maps VS Pega Platform and see what are their differences

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Salesforce Maps logo Salesforce Maps

Salesforce Maps is a tool that helps companies in finding nearby customers, maximize their selling time with optimal routes, and focus on their sales territories.

Pega Platform logo Pega Platform

The best-in-class, rapid no-code Pega Platform is unified for building BPM, CRM, case management, and real-time decisioning apps.
  • Salesforce Maps Landing page
    Landing page //
    2023-08-23
  • Pega Platform Landing page
    Landing page //
    2023-03-21

Salesforce Maps features and specs

  • Improved Sales Productivity
    Salesforce Maps helps in optimizing sales routes and territories, which can lead to more efficient field operations and increased sales productivity.
  • Enhanced Customer Engagement
    By visualizing customer locations and data geographically, sales representatives can prioritize and engage with high-value clients more effectively.
  • Effective Territory Management
    The tool allows for the efficient management and optimization of sales territories, ensuring balanced workloads and coverage.
  • Integration with Salesforce
    Being a Salesforce product, Salesforce Maps integrates seamlessly with other Salesforce tools and data, enhancing overall CRM capabilities.
  • Mobile Accessibility
    Field teams can access Salesforce Maps on mobile devices, ensuring they have timely and relevant information while on the go.
  • Data Visualization
    The platform provides powerful data visualization capabilities, making it easier to identify trends, patterns, and opportunities.

Possible disadvantages of Salesforce Maps

  • Cost
    Salesforce Maps can be expensive, especially for small to medium-sized businesses, as it may require additional licensing or upgrades.
  • Complexity
    The platform can have a steep learning curve for new users, requiring time and training to fully utilize its capabilities.
  • Dependency on Internet Connectivity
    Since Salesforce Maps relies heavily on real-time data syncing, poor internet connectivity can affect its performance and usability.
  • Data Privacy Concerns
    Managing and visualizing customer data geographically can raise concerns about data privacy and compliance with regulations like GDPR.
  • Limited Offline Functionality
    While it has mobile accessibility, its functionality may be limited when offline, which can be a drawback for field teams operating in areas with poor connectivity.
  • Customization Challenges
    Customizing and scaling the platform to fit specific business needs can sometimes be challenging and may require additional investment in resources and expertise.

Pega Platform features and specs

  • Low-Code Development
    The Pega Platform enables users to build applications with minimal coding, which accelerates development time and allows business users to participate in the application creation process.
  • Scalability
    Pega is designed to handle large-scale enterprise applications, making it a suitable choice for organizations expecting to grow and handle increased loads over time.
  • Case Management
    Pega offers robust case management features that help manage and automate complex workflows and processes, delivering a comprehensive solution for various business needs.
  • AI and Decisioning
    Integrated AI and decision management capabilities help businesses use real-time analytics and machine learning to make informed decisions and improve customer engagement.
  • Integration Capabilities
    The platform supports seamless integration with existing systems through REST, SOAP, and other APIs, making it easier to incorporate into an organization’s existing IT ecosystem.
  • Comprehensive Customer Service
    Pega offers extensive tools for customer service management, including multi-channel support and real-time interaction management features for a superior customer experience.

Possible disadvantages of Pega Platform

  • Cost
    The licensing and implementation costs for Pega can be quite high, making it a significant investment for enterprises, especially smaller organizations with limited budgets.
  • Complexity
    Despite its low-code nature, the platform can become complex for significant customizations and may require skilled developers and extensive training to fully utilize its capabilities.
  • Performance
    In some use cases, performance issues have been reported as the platform can become sluggish, particularly with highly customized or data-intensive applications.
  • Underutilization
    Due to its extensive features, there is a risk of underutilization, where organizations might not use the platform to its full potential, leading to wasted capabilities and investment.
  • Vendor Lock-In
    Organizations may face challenges if they wish to switch platforms in the future, as Pega's proprietary technology could result in vendor lock-in.
  • Learning Curve
    Although Pega is user-friendly, there is still a steep learning curve for new users to grasp its full array of features and functionalities, which can delay project timelines.

Analysis of Salesforce Maps

Overall verdict

  • Salesforce Maps is generally regarded as a good tool for businesses seeking to leverage location-based insights within the Salesforce ecosystem. Its comprehensive feature set, ease of integration, and ability to enhance field operations make it a valuable asset for companies that require geographic visualization and planning capabilities.

Why this product is good

  • Salesforce Maps, formerly known as MapAnything, is considered a robust geolocation solution that integrates seamlessly with Salesforce. It offers advanced features such as route optimization, territory planning, and live tracking, which help businesses increase productivity, optimize sales processes, and improve customer relationships. The ability to visualize data geographically allows for better strategic decision-making and enhances field service efficiency.

Recommended for

  • Sales teams looking to optimize route planning and improve efficiency in the field.
  • Organizations that need to manage and plan territories effectively.
  • Businesses aiming to gain geographic insights from their Salesforce data.
  • Field service operations desiring better resource allocation and live tracking of assets.

Analysis of Pega Platform

Overall verdict

  • Overall, Pega Platform is considered a good choice for businesses looking for a comprehensive BPM (Business Process Management) and CRM (Customer Relationship Management) solution. Its flexibility, powerful features, and strong track record in helping organizations improve efficiency make it a valuable tool in the right contexts.

Why this product is good

  • Pega Platform is renowned for its ability to streamline business processes and automate complex workflows. It offers robust tools for customer engagement, decision management, and case management. Users appreciate its low-code development environment, which allows businesses to quickly adapt to changes and build applications without extensive coding knowledge. The platform also excels in scalability and integration capabilities, making it suitable for large enterprises with complex IT landscapes.

Recommended for

    Pega Platform is recommended for large enterprises that require complex process automation across multiple departments. It is particularly beneficial for industries such as financial services, healthcare, and telecommunications, where regulatory compliance and efficient customer service are critical. Companies that prefer a low-code approach to application development will find Pega's tools advantageous for rapid deployment and iteration.

Salesforce Maps videos

+ Add

Salesforce Maps Territory Planning Demo

More videos:

  • Review - Salesforce Maps Jump Start (Success)
  • Demo - Quick Demo - Youreka and Salesforce Maps

Pega Platform videos

No Pega Platform videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Salesforce Maps and Pega Platform)

Salesforce Maps

Pega Platform

Maps
100 100%
Maps
0% 0
BPM
0 0%
BPM
100% 100
Mapping And GIS
100 100%
Mapping And GIS
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Maps and Pega Platform

Salesforce Maps Reviews

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Pega Platform Reviews

10 Best Low-Code Development Platforms in 2020
Pega Platform is a visual-driven tool for building application. It provides features to quickly deliver apps. A free trial of 30 days is available for the product.
Source: www.softwaretestinghelp.com

What are some alternatives?

When comparing Salesforce Maps and Pega Platform, you can also consider the following products

Geopointe - Geopointe enables Salesforce users to gain spatial insights via maps and apply geography to business processes.

Kissflow - Kissflow is a workflow tool & business process workflow management software to automate your workflow process. Rated #1 cloud workflow software in Google Apps Marketplace.

Esri ArcGIS - ArcGIS provides contextual tools for mapping and spatial reasoning so you can explore data & share location-based insights. ArcGIS is the heart of the Esri Geospatial Cloud. Try ArcGIS for free with 21-day trial.

ProcessMaker - ProcessMaker is an easy to use BPM and workflow software solution. It is used to design, automate, and deploy business processes of any kind.

Maptitude - Maptitude is a mapping software that is fitted with GIS features that avail maps and other forms of data regarding the surrounding geographical areas. Read more about Maptitude.

Appian - See how Appian, leading provider of modern low-code and BPM software solutions, has helped transform the businesses of over 3.5 million users worldwide.

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