Software Alternatives, Accelerators & Startups
Register | Login

Salesforce Maps VS FSM Grid

Compare Salesforce Maps VS FSM Grid and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Salesforce Maps logo Salesforce Maps

Salesforce Maps is a tool that helps companies in finding nearby customers, maximize their selling time with optimal routes, and focus on their sales territories.

FSM Grid logo FSM Grid

Streamline field operations with FSM Grid's Field Service Management Software. Optimize every aspect of your operations seamlessly and efficiently.
  • Salesforce Maps Landing page
    Landing page //
    2023-08-23
  • FSM Grid Landing page
    Landing page //
    2023-11-02

FSM Grid is a IoT enabled Field Service Management Software designed to simplify the complexity of service businesses and focuses on delivering optimum operational visibility and performance.

We provide a full 360 degree platform that brings together customers, field technicians, operations team, subcontractors and management. With an industry-leading innovation roadmap, FSM Grid delivers an omnichannel field service management solution that empowers your mobile workforce.

Salesforce Maps features and specs

  • Improved Sales Productivity
    Salesforce Maps helps in optimizing sales routes and territories, which can lead to more efficient field operations and increased sales productivity.
  • Enhanced Customer Engagement
    By visualizing customer locations and data geographically, sales representatives can prioritize and engage with high-value clients more effectively.
  • Effective Territory Management
    The tool allows for the efficient management and optimization of sales territories, ensuring balanced workloads and coverage.
  • Integration with Salesforce
    Being a Salesforce product, Salesforce Maps integrates seamlessly with other Salesforce tools and data, enhancing overall CRM capabilities.
  • Mobile Accessibility
    Field teams can access Salesforce Maps on mobile devices, ensuring they have timely and relevant information while on the go.
  • Data Visualization
    The platform provides powerful data visualization capabilities, making it easier to identify trends, patterns, and opportunities.

Possible disadvantages of Salesforce Maps

  • Cost
    Salesforce Maps can be expensive, especially for small to medium-sized businesses, as it may require additional licensing or upgrades.
  • Complexity
    The platform can have a steep learning curve for new users, requiring time and training to fully utilize its capabilities.
  • Dependency on Internet Connectivity
    Since Salesforce Maps relies heavily on real-time data syncing, poor internet connectivity can affect its performance and usability.
  • Data Privacy Concerns
    Managing and visualizing customer data geographically can raise concerns about data privacy and compliance with regulations like GDPR.
  • Limited Offline Functionality
    While it has mobile accessibility, its functionality may be limited when offline, which can be a drawback for field teams operating in areas with poor connectivity.
  • Customization Challenges
    Customizing and scaling the platform to fit specific business needs can sometimes be challenging and may require additional investment in resources and expertise.

FSM Grid features and specs

  • Contact Management
  • Inventory Management
  • Dispatch Management
  • Contract Management
  • Job Costing
  • Job Scheduling
  • Reports
  • Time Tracking
  • Service History Tracking
  • Quotes & Estimates
  • Workforce Tracking
  • Work Order Management
  • Activity Tracking
  • GPS Integration
  • Service Management
  • Task Management
  • Billing & Invoicing
  • Scheduling
  • Service Level Management
  • Electronic Signature
  • Maintenance History
  • Barcode Scanning
  • 360 Degree Feedback
  • Automated Routing
  • Maintenance Scheduling
  • Push Notifications
  • Network Monitoring
  • Email integration
  • GPS tracking
  • Automated Scheduling
  • Reporting/Analytics
  • Electronic Forms
  • Forms Automation
  • Self Service Portal
  • Multi-Location
  • Dashboard
  • Alerts/Notifications
  • Dashboards & Analytics
  • Equipment Tracking
  • Location Tracking
  • Multi-Language
  • Predictive Maintenance
  • Geofencing

Analysis of Salesforce Maps

Overall verdict

  • Salesforce Maps is generally regarded as a good tool for businesses seeking to leverage location-based insights within the Salesforce ecosystem. Its comprehensive feature set, ease of integration, and ability to enhance field operations make it a valuable asset for companies that require geographic visualization and planning capabilities.

Why this product is good

  • Salesforce Maps, formerly known as MapAnything, is considered a robust geolocation solution that integrates seamlessly with Salesforce. It offers advanced features such as route optimization, territory planning, and live tracking, which help businesses increase productivity, optimize sales processes, and improve customer relationships. The ability to visualize data geographically allows for better strategic decision-making and enhances field service efficiency.

Recommended for

  • Sales teams looking to optimize route planning and improve efficiency in the field.
  • Organizations that need to manage and plan territories effectively.
  • Businesses aiming to gain geographic insights from their Salesforce data.
  • Field service operations desiring better resource allocation and live tracking of assets.

Salesforce Maps videos

+ Add

Salesforce Maps Territory Planning Demo

More videos:

  • Review - Salesforce Maps Jump Start (Success)
  • Demo - Quick Demo - Youreka and Salesforce Maps

FSM Grid videos

+ Add

FSM GRID- A comprehensive Field Service Management Software

More videos:

  • Review - FSM Grid - Field Service Managemenet Software

Category Popularity

0-100% (relative to Salesforce Maps and FSM Grid)

Salesforce Maps

FSM Grid

Maps
100 100%
Maps
0% 0
Field Service Management
83 83%
Field Service Management
17% 17
Mapping And GIS
100 100%
Mapping And GIS
0% 0
Field Management
0 0%
Field Management
100% 100

User comments

Share your experience with using Salesforce Maps and FSM Grid. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing Salesforce Maps and FSM Grid, you can also consider the following products

Geopointe - Geopointe enables Salesforce users to gain spatial insights via maps and apply geography to business processes.

Fieldweb - Your Field Partner

Esri ArcGIS - ArcGIS provides contextual tools for mapping and spatial reasoning so you can explore data & share location-based insights. ArcGIS is the heart of the Esri Geospatial Cloud. Try ArcGIS for free with 21-day trial.

ServiceMax - ServiceMax Field Service Suite delivers comprehensive mobile capabilities on devices like iPhone/iPad, BlackBerry, Windows Mobile and Android-based smartphones by leveraging location technologies, rich media and social content and instant connectivit

Maptitude - Maptitude is a mapping software that is fitted with GIS features that avail maps and other forms of data regarding the surrounding geographical areas. Read more about Maptitude.

ServiceTitan - #1 Management Software for Home Service Contractors.

Loading...