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Salesforce Maps VS ArcGIS

Compare Salesforce Maps VS ArcGIS and see what are their differences

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Salesforce Maps logo Salesforce Maps

Salesforce Maps is a tool that helps companies in finding nearby customers, maximize their selling time with optimal routes, and focus on their sales territories.

ArcGIS logo ArcGIS

ArcGIS software is a data analysis, cloud-based mapping platform that allows users to customize maps and see real-time data ranging from logistics support to overall mapping analysis.
  • Salesforce Maps Landing page
    Landing page //
    2023-08-23
  • ArcGIS Landing page
    Landing page //
    2023-03-22

Salesforce Maps features and specs

  • Improved Sales Productivity
    Salesforce Maps helps in optimizing sales routes and territories, which can lead to more efficient field operations and increased sales productivity.
  • Enhanced Customer Engagement
    By visualizing customer locations and data geographically, sales representatives can prioritize and engage with high-value clients more effectively.
  • Effective Territory Management
    The tool allows for the efficient management and optimization of sales territories, ensuring balanced workloads and coverage.
  • Integration with Salesforce
    Being a Salesforce product, Salesforce Maps integrates seamlessly with other Salesforce tools and data, enhancing overall CRM capabilities.
  • Mobile Accessibility
    Field teams can access Salesforce Maps on mobile devices, ensuring they have timely and relevant information while on the go.
  • Data Visualization
    The platform provides powerful data visualization capabilities, making it easier to identify trends, patterns, and opportunities.

Possible disadvantages of Salesforce Maps

  • Cost
    Salesforce Maps can be expensive, especially for small to medium-sized businesses, as it may require additional licensing or upgrades.
  • Complexity
    The platform can have a steep learning curve for new users, requiring time and training to fully utilize its capabilities.
  • Dependency on Internet Connectivity
    Since Salesforce Maps relies heavily on real-time data syncing, poor internet connectivity can affect its performance and usability.
  • Data Privacy Concerns
    Managing and visualizing customer data geographically can raise concerns about data privacy and compliance with regulations like GDPR.
  • Limited Offline Functionality
    While it has mobile accessibility, its functionality may be limited when offline, which can be a drawback for field teams operating in areas with poor connectivity.
  • Customization Challenges
    Customizing and scaling the platform to fit specific business needs can sometimes be challenging and may require additional investment in resources and expertise.

ArcGIS features and specs

  • Comprehensive Toolset
    ArcGIS offers a wide range of tools for data analysis, map creation, spatial analytics, and geoprocessing, making it suitable for a variety of GIS applications.
  • Data Integration
    ArcGIS supports integration with various data types and formats, including CAD, satellite imagery, and real-time data streams, providing flexibility in data management.
  • User Community and Support
    ArcGIS has a large, active user community and extensive support resources, including online forums, tutorials, and documentation, facilitating user assistance and knowledge sharing.
  • Scalability
    ArcGIS is scalable from single-user desktop applications to enterprise-wide deployments, allowing organizations of all sizes to leverage its capabilities.
  • Advanced Spatial Analysis
    ArcGIS provides advanced spatial analysis capabilities, including 3D mapping, network analysis, and spatial statistics, enabling in-depth geographic insights.

Possible disadvantages of ArcGIS

  • Cost
    ArcGIS can be expensive, requiring significant investment for licensing, maintenance, and potentially additional modules or extensions.
  • Learning Curve
    The software has a steep learning curve, particularly for new users, due to its comprehensive and complex functionalities.
  • Resource Intensive
    ArcGIS can be resource-intensive, requiring robust hardware and processing power, which may be a limitation for users with older or less powerful systems.
  • Closed Ecosystem
    ArcGIS operates within a largely proprietary ecosystem, which can limit compatibility and integration with non-Esri systems and tools.
  • Maintenance and Updates
    Frequent updates and maintenance requirements can be time-consuming and sometimes disrupt workflow, necessitating constant attention from IT staff.

Analysis of Salesforce Maps

Overall verdict

  • Salesforce Maps is generally regarded as a good tool for businesses seeking to leverage location-based insights within the Salesforce ecosystem. Its comprehensive feature set, ease of integration, and ability to enhance field operations make it a valuable asset for companies that require geographic visualization and planning capabilities.

Why this product is good

  • Salesforce Maps, formerly known as MapAnything, is considered a robust geolocation solution that integrates seamlessly with Salesforce. It offers advanced features such as route optimization, territory planning, and live tracking, which help businesses increase productivity, optimize sales processes, and improve customer relationships. The ability to visualize data geographically allows for better strategic decision-making and enhances field service efficiency.

Recommended for

  • Sales teams looking to optimize route planning and improve efficiency in the field.
  • Organizations that need to manage and plan territories effectively.
  • Businesses aiming to gain geographic insights from their Salesforce data.
  • Field service operations desiring better resource allocation and live tracking of assets.

Analysis of ArcGIS

Overall verdict

  • Yes, ArcGIS is considered a highly effective and efficient tool for GIS professionals and organizations that require advanced spatial analysis and mapping capabilities. Its comprehensive and scalable solutions make it a leading choice in the GIS industry.

Why this product is good

  • ArcGIS by Esri is a comprehensive geographic information system (GIS) platform known for its robust functionalities and tools that support spatial analysis, data visualization, and geographic mapping. The platform is widely used across various industries, including urban planning, environmental science, government, and utilities. It offers powerful features such as geospatial analysis, data integration capabilities, a wide range of mapping tools, and support for a broad array of data formats. Furthermore, with its continuous updates and improvements, users benefit from the latest advancements in GIS technology.

Recommended for

  • Urban Planners
  • Environmental Scientists
  • Government Agencies
  • Utility Companies
  • Educational Institutions
  • Transportation and Logistics Companies
  • Real Estate Developers
  • Public Safety and Emergency Response Organizations

Salesforce Maps videos

+ Add

Salesforce Maps Territory Planning Demo

More videos:

  • Review - Salesforce Maps Jump Start (Success)
  • Demo - Quick Demo - Youreka and Salesforce Maps

ArcGIS videos

+ Add

What is ArcGIS?

More videos:

  • Review - ArcGIS Data Reviewer: An Introduction
  • Review - ArcGIS Data Reviewer: Integrating Data Quality Control into Web Applications
  • Review - ArcGIS Review: History teacher heaven!
  • Review - ArcGIS Review: WJCUD mapping and asset collection

Category Popularity

0-100% (relative to Salesforce Maps and ArcGIS)

Salesforce Maps

ArcGIS

Maps
18 18%
Maps
82% 82
Mapping And GIS
16 16%
Mapping And GIS
84% 84
Web Mapping
16 16%
Web Mapping
84% 84
Field Service Management
100 100%
Field Service Management
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Maps and ArcGIS

Salesforce Maps Reviews

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ArcGIS Reviews

Top 7 ArcGIS Alternatives For Your GIS Needs
ArcGIS is a scalable and secure GIS software platform developed by Esri. It enables customers to enhance decision-making by collecting, managing, and analyzing data and sharing apps and maps with a collaborative and connected online geographic information system. From transportation to retail, urban planning, and even retail management, ArcGIS offers applications for every...
Source: nextbillion.ai
Top 10 GIS Software Tools And Solutions
Despite its strengths, ArcGIS Pro does have some limitations. The high licensing cost can be a significant barrier, particularly for smaller organisations or individual users. Project files can become bulky, which may affect performance and storage. MXD file conversions often result in missing objects, which can complicate transitions from older versions of ArcGIS. License...
Source: em360tech.com
Top 3 GIS & Map Dashboard Software to Watch in 2025
ArcGIS Dashboards, part of Esri's ArcGIS ecosystem, is designed for professionals who need detailed geospatial analysis and sophisticated map dashboards.
Source: atlas.co
18 Top Google Places API Alternatives for Points of Interest Data in 2022
If you’re an ArcGIS user, you can use its geocoding service to search for a location and return complete addresses. You can also use it to search for name of a business within a specific distance from a location or find places by category name.
Source: traveltime.com
The Top 10 Alternatives to ArcGIS
GIS software is a powerful tool that enables for the presentation, collection, manipulation, management, and analysis of spatial data. It is therefore no surprise that it is used in such a variety of industries ranging from transportation and infrastructure, to environmental planning and disaster response. Currently, ArcGIS is one of the world-leading GIS software available,...
Source: equatorstudios.com

What are some alternatives?

When comparing Salesforce Maps and ArcGIS, you can also consider the following products

Geopointe - Geopointe enables Salesforce users to gain spatial insights via maps and apply geography to business processes.

OSGeo - QGIS is a desktop geographic information system, or GIS.

Esri ArcGIS - ArcGIS provides contextual tools for mapping and spatial reasoning so you can explore data & share location-based insights. ArcGIS is the heart of the Esri Geospatial Cloud. Try ArcGIS for free with 21-day trial.

Google Maps - Find local businesses, view maps and get driving directions in Google Maps.

Maptitude - Maptitude is a mapping software that is fitted with GIS features that avail maps and other forms of data regarding the surrounding geographical areas. Read more about Maptitude.

Mapbox - An open source mapping platform for custom designed maps. Our APIs and SDKs are the building blocks to integrate location into any mobile or web app.

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