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Salesforce Lightning VS SolarWinds Service Desk

Compare Salesforce Lightning VS SolarWinds Service Desk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Salesforce Lightning logo Salesforce Lightning

Salesforce Lightning is a web-based app development platform that allows you to develop the CRM app with the minimum coding hustle and automate your CRM process for better business growth.

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!
  • Salesforce Lightning Landing page
    Landing page //
    2023-06-24
  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16

Salesforce Lightning videos

+ Add

Introduction to Salesforce Lightning

SolarWinds Service Desk videos

+ Add

SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?

Category Popularity

0-100% (relative to Salesforce Lightning and SolarWinds Service Desk)

Salesforce Lightning

SolarWinds Service Desk

Project Management
31 31%
Project Management
69% 69
Help Desk
0 0%
Help Desk
100% 100
Development
100 100%
Development
0% 0
Service Desk
0 0%
Service Desk
100% 100

User comments

Share your experience with using Salesforce Lightning and SolarWinds Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Lightning and SolarWinds Service Desk

Salesforce Lightning Reviews

We have no reviews of Salesforce Lightning yet.
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SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

What are some alternatives?

When comparing Salesforce Lightning and SolarWinds Service Desk, you can also consider the following products

Rivery.io - Rivery is a web-based development platform that is used to manage, create, control, and monitor a large number of data pipelines.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Decision.io - Decision.io is an interesting platform that provides you the simple features to develop the app or an integrated workflow without using any program language or code.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Codeless Platforms - Codeless Platforms is a web-based platform that allows you to develop various applications and business processes without any coding and programming.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

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