Software Alternatives, Accelerators & Startups

Salesforce Journey Builder VS ChatWoot

Compare Salesforce Journey Builder VS ChatWoot and see what are their differences

Salesforce Journey Builder logo Salesforce Journey Builder

Journey Builder empowers you to guide customers on 1:1 journeys across channels and devices to deliver the right digital marketing solution, via the right channel.

ChatWoot logo ChatWoot

Open-source omnichannel customer engagement platform
  • Salesforce Journey Builder Landing page
    Landing page //
    2023-05-05
  • ChatWoot Landing page
    Landing page //
    2023-09-01

ChatWoot

$ Details
freemium $19.0 / Monthly (per agent)
Platforms
REST API Browser iOS Android

Salesforce Journey Builder features and specs

No features have been listed yet.

ChatWoot features and specs

  • Live Chat & In-App-Messaging: Yes
  • Live Chat Support: Yes
  • Twitter: Yes
  • Facebook handles monitoring: Yes
  • Canned Response: yes
  • Team Collaboration: Yes
  • @Mentions: yes
  • Tags: yes

Salesforce Journey Builder videos

No Salesforce Journey Builder videos yet. You could help us improve this page by suggesting one.

+ Add video

ChatWoot videos

Chatwoot - Product Walkthrough

Category Popularity

0-100% (relative to Salesforce Journey Builder and ChatWoot)
Email Marketing
100 100%
0% 0
Customer Support
0 0%
100% 100
Marketing Automation
100 100%
0% 0
Live Chat
0 0%
100% 100

User comments

Share your experience with using Salesforce Journey Builder and ChatWoot. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, ChatWoot seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Salesforce Journey Builder mentions (0)

We have not tracked any mentions of Salesforce Journey Builder yet. Tracking of Salesforce Journey Builder recommendations started around Mar 2021.

ChatWoot mentions (5)

  • All in One Chat Client
    You can use Chatwoot for Email, WhatsApp, Telegram, FB, and add custom channels. chatwoot.com. Source: about 1 year ago
  • I charge €500+ a month for hosting webshops | Here's my business model to DRASTICALLY scale everything and build my own server park 😌
    I'll not start marketing for hosting though. Rather a strategy is to setup and maintain open source apps - such as https://chatwoot.com - and offer, in this case, a chat for webshops and websites for €29 a month. The idea here is to get a foot in the door of the customer, and up sell them not only more open source services but offer them hosting at a point where trust has been established :). Source: almost 2 years ago
  • Create a Fully Open Source Next.js Ecommerce Store with Live Chat using Chatwoot
    Chatwoot is an open source customer engagement platform that lets you add live-chat support to websites and apps. With Chatwoot’s live-chat on your store, customers are able to get fast and real-time responses for their inquiries thus providing a seamless shopping experience. - Source: dev.to / about 2 years ago
  • Integrating Live Chat to Your WordPress, Shopify or Webflow Site Has Never Been this Easy!
    To create an account, visit this link: https://chatwoot.com to get started. The registration is very straightforward. Create an account and then verify your email. - Source: dev.to / over 2 years ago
  • Show HN: Open-source conversational platform and unified messaging APIs
    We have been using Chatwoot (https://chatwoot.com/) - an open source solution for customer messaging. Great to see all the open source project. How are you differentiating Airy? - Source: Hacker News / almost 3 years ago

What are some alternatives?

When comparing Salesforce Journey Builder and ChatWoot, you can also consider the following products

Adobe Campaign - Adobe Campaign provides campaign, offer, and personalization management capabilities.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Acquia Journey - Acquia Journey is an omnichannel tool that allows marketers to listen and learn from customers so they can craft a sequence of personalized touchpoints and trigger what they will see next.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Marketo - Marketo's powerful marketing automation software helps marketers master the art & science of digital marketing to engage customers and prospects.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.