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Salesforce Community Cloud VS BoldDesk

Compare Salesforce Community Cloud VS BoldDesk and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Salesforce Community Cloud logo Salesforce Community Cloud

Salesforce Community Cloud is an online community platform.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • Salesforce Community Cloud Landing page
    Landing page //
    2023-06-23
  • BoldDesk Landing page
    Landing page //
    2023-04-20

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Salesforce Community Cloud

Website
salesforce.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $10.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

Salesforce Community Cloud features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Salesforce Community Cloud videos

+ Add

How to prepare for Salesforce Community Cloud Consultant ?

More videos:

  • Demo - Salesforce Community Cloud Demo

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Salesforce Community Cloud and BoldDesk)

Salesforce Community Cloud

BoldDesk

Community Management
100 100%
Community Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Forums And Forum Software
100 100%
Forums And Forum Software
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Salesforce Community Cloud and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Salesforce Community Cloud mentions (0)

We have not tracked any mentions of Salesforce Community Cloud yet. Tracking of Salesforce Community Cloud recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Salesforce Community Cloud and BoldDesk, you can also consider the following products

FUEL CYCLE by Passenger - Think Passenger builds online platforms that allow brands to connect, create and communicate with key stakeholders.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Mobilize - Mobilize is a scalable messaging app built for large groups.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Crowded Communities - The all-in-one community platform.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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