Software Alternatives, Accelerators & Startups

SaaSquatch VS Delighted

Compare SaaSquatch VS Delighted and see what are their differences

SaaSquatch logo SaaSquatch

Delight your customers with the most flexible referral, loyalty and rewards platform. Build custom program experiences with SaaSquatch. Want your program embedded in app? No problem. Want to offer custom rewards? Sure! Like we said, we're flexible.

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • SaaSquatch Landing page
    Landing page //
    2023-04-25

SaaSquatch is the most powerful referral and loyalty marketing software that provides a seamless, fun and intuitive experience for your customers. Some of the world’s most innovative and renowned brands use SaaSquatch to reward their advocates, build loyal communities, and accelerate revenue growth.

With the flexibility to handle even the most advanced loyalty and referral programs, SaaSquatch lets you reward your advocates for any in or out-of-app behavior you choose, then empowers them to help grow your customer base through referrals.

Our rewards engine lets you set unique conditions for earning, create reward tiers, and offer a variety of different rewards to create the perfect custom program. Plus, native integrations, enterprise-grade security, fraud detection, and multilingual support provide the power and scalability to expand with you.

Make use of the customer data you already have to run campaigns that provide a personalized user experience, increase customer loyalty, and improve retention rates. Increase adoption of new product features and engage users at all stages of the customer lifecycle to never miss a chance to grow.

  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

SaaSquatch features and specs

  • Shareable referral codes and links: Yes
  • In-app experiences: Yes
  • Microsite experiences: Yes
  • 100% customizable templates: Yes
  • Automated reward fulfillment: Yes
  • Leaderboards and reward bonuses: Yes
  • Diverse reward offerings: Yes
  • Multiple Incentive structures: Yes
  • Time-based offers: Yes
  • Referral status and activity tracking: Yes
  • Robust analytics and reporting: Yes
  • Secure and private: SOC2, GDPR, CCPA: Yes
  • Native integrations and open APIs: Yes

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

SaaSquatch videos

On Demand Demo Video

Delighted videos

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to SaaSquatch and Delighted)
Referral Marketing
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Business Growth Tools
100 100%
0% 0
Surveys
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SaaSquatch and Delighted

SaaSquatch Reviews

We have no reviews of SaaSquatch yet.
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Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SaaSquatch mentions (0)

We have not tracked any mentions of SaaSquatch yet. Tracking of SaaSquatch recommendations started around Mar 2021.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing SaaSquatch and Delighted, you can also consider the following products

Best Referral Programs - A curated directory of startup referral programs

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Viral Loops - Viral Loops is a viral and referral marketing platform to launch ranking competitions, sweepstakes, pre-launch and referral programs.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

GrowSurf - Referral software for B2C, FinTech, and SaaS companies.

Survicate - Collect feedback on your website and find out more about your visitors.