Software Alternatives, Accelerators & Startups

RunDeck VS OTRS ITSM

Compare RunDeck VS OTRS ITSM and see what are their differences

RunDeck logo RunDeck

RunDeck is an open source automation service with a web console, command line tools and a WebAPI.

OTRS ITSM logo OTRS ITSM

OTRS ITSM is a fundamental solution for IT Service Management organizations.
  • RunDeck Landing page
    Landing page //
    2023-02-07
  • OTRS ITSM Landing page
    Landing page //
    2023-09-16

RunDeck videos

Intro To Rundeck

OTRS ITSM videos

OTRS 3: Installing OTRS ITSM

Category Popularity

0-100% (relative to RunDeck and OTRS ITSM)
DevOps Tools
100 100%
0% 0
Help Desk
0 0%
100% 100
Continuous Integration And Delivery
Customer Support
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare RunDeck and OTRS ITSM

RunDeck Reviews

13 tools to use for DevSecOps automation
🔓 Rundeck is an open-source runbook automation tool for incident management, business continuity, and self-service operations. This tool is typically used in security and compliance, helping organizations maintain compliance controls, control access to sensitive data, and audit activity logs. Use the Rundeck node to automatically execute jobs and get their metadata.
Source: n8n.io
35+ Of The Best CI/CD Tools: Organized By Category
RunDeck is an operations automation platform. It doesn’t just manage deployments but several processes in the CI/CD pipeline. It’s great for creating standard operating procedures and synchronizing actions across all your enterprise’s various scripts, tools, and APIs. RunDeck is particularly suited for companies planning to migrate to cloud services.

OTRS ITSM Reviews

We have no reviews of OTRS ITSM yet.
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What are some alternatives?

When comparing RunDeck and OTRS ITSM, you can also consider the following products

Puppet Enterprise - Get started with Puppet Enterprise, or upgrade or expand.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Terraform - Tool for building, changing, and versioning infrastructure safely and efficiently.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Rancher - Open Source Platform for Running a Private Container Service

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.