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Roundcube VS Jira Service Desk

Compare Roundcube VS Jira Service Desk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Roundcube logo Roundcube

Web-based IMAP email client

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Roundcube Landing page
    Landing page //
    2022-10-18
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Roundcube videos

+ Add

Siteground Webmail Review: Login Access Email Account and Roundcube Overview

More videos:

  • Review - Roundcube Webmail 2018 Review, Free Download For Windows

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Roundcube and Jira Service Desk)

Roundcube

Jira Service Desk

Email
100 100%
Email
0% 0
Help Desk
0 0%
Help Desk
100% 100
Email Clients
100 100%
Email Clients
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Roundcube and Jira Service Desk

Roundcube Reviews

Top 15 Self-hosted open-source free web-based email clients
RoundCube features LDAP connection, address book management, IDNA and SMTPUTF8 support, share/ global IMAP folders, import/ export options, threaded message listing and more.
Source: medevel.com
15 Best iRedMail Alternatives 2021
Roundcube also offers many of the functions you can find on iRedMail including message searching, folder manipulation, multiple sender identities, support for the external SMTP server, import/export, and unlimited messages and users.
Source: rigorousthemes.com
Top 10 Webmail Clients in 2021
RoundCube RoundCube Webmail is a PHP webmail client that will work with a MySQL or Postgres database. One appealing feature it brings is the ability to skin the application-style user interface using XHTML and CSS 2. The app is a multi-language IMAP client whose features include MIME support, address book, editable folder search and spelling check, and it works in your web...
Source: www.plesk.com
5 open source webmail clients for browser-based email
I really like Horde's mobile UI, and the mail client was pretty easy to install separate from the rest of it. SquirrelMail and RoundCube are challenging to use on a mobile device. RoundCube has a supposed mobile plugin but I could not get it to work.
Source: opensource.com

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Social recommendations and mentions

Based on our record, Roundcube seems to be more popular. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Roundcube mentions (16)

  • Proton Mail says Outlook for Windows is Microsoft's new data collection service
    I have tried several, and liked none of them. I'm currently on Geary, but it's lacking in functionality, and it has things like search results being a bit different upon each of my searches. Starred messages cannot be shown on top. Eyeroll. I think Evolution and Thunderbird are the top contenders, and of the self-hosted ones, Roundcube. https://wiki.gnome.org/Apps/Geary https://roundcube.net/. - Source: Hacker News / 2 months ago
  • Universal Inbox / Email Client
    You could try a standalone email client like Mozilla's Thunderbird, or if you're experienced running a web server, you could check out something like Roundcube. I suppose you could even run it locally if you're familiar with PHP and/or Docker. Source: about 1 year ago
  • Thunderbird 115 Supernova Preview: The New Folder Pane
    What I really miss is a "web companion" for Thunderbird, basically something like https://roundcube.net/ or https://www.horde.org/apps/webmail, but a bit more powerful and with better UX. I'd like to use a Google Addressbook within such app, for example (there is a completely outdated plug-in for RoundCube). Another important thing would be powerful and fast search. - Source: Hacker News / over 1 year ago
  • I Want To Serve My Email Locally From My Linux Server With a Web-Based Interface
    Alternatively if you want to keep what you have I wouldn't recommend using the SoGO even though it's the nicest and most modern option. Mainly because it's a full groupware client and will require a lot of configuration. Instead using Roundcube is probably your best option. Source: over 1 year ago
  • Selfhosted webmail client for teams
    Roundcube might fit the bill for you. Source: over 1 year ago
View more

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing Roundcube and Jira Service Desk, you can also consider the following products

Zimbra - Zimbra is trusted by over 500 million users to increase productivity with a complete set of collaboration tools while maintaining total control over security and privacy.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

iRedMail - A fully fledged, free email server solution, an open source project (GPL v2).

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

mailcow - An open source mailserver suite.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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