Software Alternatives, Accelerators & Startups

Rotaville VS Five9

Compare Rotaville VS Five9 and see what are their differences

Rotaville logo Rotaville

Rota Software with easy setup and powerful features. Simple web and mobile apps, including repeating shift patterns and printed reports. Employee Access and Mobile Apps. Online Rosters and Employee Scheduling. Try Rotaville now.

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.
  • Rotaville Landing page
    Landing page //
    2023-07-04

Rotaville is a clear and easy-to-read calendar-based rota system. Included is secure staff access from home and mobile apps, with timely automatic reminders of upcoming shift assignments. Built-in support for simultaneous and conflict-free updates from multiple managers. A system that works. Suitable for any number of employees, from just a few, up to thousands - ready to scale with your growing business.

Rotaville is different. Built from the ground up to support the needs of busy rota managers and workforces like yours. Whether your rota is a regular repeating pattern, or different shifts every day, or staff scheduled to multiple clients or locations, or long shifts, short shifts, or 24x7 shift coverage, the Rotaville rota system is ready to power your employee scheduling needs.

Save time and money by simplifying and speeding up your rota management process with Rotaville.

Secure by default, Rotaville allows you to configure what shifts and information employees can see. Rotaville is ideal for both agency style businesses and in-house workforce management. Rotaville is configurable to meet your specific business needs.

An affordable monthly price gives all your employees online access. Many companies run and grow their business on Rotaville, get yours started today…

  • Five9 Landing page
    Landing page //
    2023-05-12

Rotaville

$ Details
paid Free Trial £14.0 / Monthly (10 Employees)
Platforms
Browser iOS Android

Rotaville videos

Rotaville Mobile App - Quick Demo

More videos:

  • Review - Rotaville iPhone App - version 2.0
  • Review - Scheduling shifts and assigning employees using Rotaville - Employee Scheduling Software

Five9 videos

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Category Popularity

0-100% (relative to Rotaville and Five9)
Employee Scheduling
100 100%
0% 0
Communication
0 0%
100% 100
Time Tracking
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Rotaville and Five9

Rotaville Reviews

  1. Easy roster system

    This is a great roster system that is really easy for employees to access with the Rotaville app and memo system. I have been with a service that has been using Rotaville for many years now.

  2. Rotaville is easy to use

  3. This is a really great system and easy to use. I not only see my own shifts but all of my colleagues as well. I love the reminder e-mails which make it easy to check a whole week's shifts at one time, or just a quick double-check for the next day.

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.

Social recommendations and mentions

Based on our record, Five9 seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Rotaville mentions (0)

We have not tracked any mentions of Rotaville yet. Tracking of Rotaville recommendations started around Mar 2021.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: about 2 years ago

What are some alternatives?

When comparing Rotaville and Five9, you can also consider the following products

Findmyshift - When I Work Scheduling

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

When I Work - When I Work is an employee scheduling and communication app using the web, mobile apps, text messaging, social media, and email.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

RotaCloud - RotaCloud is an online rota and staff management software solution.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs