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Roby VS Universal Inbox by Helpwise

Compare Roby VS Universal Inbox by Helpwise and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Roby logo Roby

Refreshingly simple helpdesk for Slack & Teams users

Universal Inbox by Helpwise logo Universal Inbox by Helpwise

Service your customers across multiple channels
  • Roby Landing page
    Landing page //
    2023-10-14

Meet Roby - a refreshingly simple alternative to complex ticketing systems for those looking to streamline internal support. Submit, resolve, and automate IT issues, HR questions, and more without leaving Slack or Teams.

  • Universal Inbox by Helpwise Landing page
    Landing page //
    2023-02-15

Roby

Website
tellroby.com
Pricing URL
Official Roby Pricing
$ Details
freemium $8.0 / Monthly (Friend Plan )
Platforms
Microsoft Teams Slack
Edit details

Universal Inbox by Helpwise

Website
helpwise.io
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Roby features and specs

  • Automation
    Roby automates repetitive tasks, helping businesses streamline their operations and reduce manual effort.
  • Customization
    The platform offers customization options to tailor the automation processes according to specific business needs.
  • Efficiency
    By automating tasks, Roby increases operational efficiency and allows employees to focus on more strategic responsibilities.
  • Integration
    Roby can be integrated with various enterprise applications, enabling smooth data flow across different systems.
  • User-Friendly Interface
    The platform provides a user-friendly interface that makes it accessible to users with varying levels of technical expertise.

Possible disadvantages of Roby

  • Complex Setup
    Initial setup might be complex and time-consuming, especially for businesses with intricate processes requiring detailed customization.
  • Cost
    Depending on the scale of use, Roby can be costly, potentially creating a budget strain for smaller companies.
  • Technical Support
    Users might experience delays in receiving technical support, which can affect productivity if issues arise.
  • Learning Curve
    Despite its user-friendly interface, there might still be a learning curve for users unfamiliar with automation tools.
  • Limitations
    Certain advanced features or specific integrations might have limitations, restricting full utilization of the tool’s capabilities.

Universal Inbox by Helpwise features and specs

No features have been listed yet.

Roby videos

+ Add

Toar and Roby 'Heavy Duty' Review -- Waxy

More videos:

  • Review - Toar and Roby 'The Original' Review -- My First Indonesian Pomade
  • Review - Toar and Roby 'Executive Slick' Review - Straight Petrolatum

Universal Inbox by Helpwise videos

No Universal Inbox by Helpwise videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Roby and Universal Inbox by Helpwise)

Roby

Universal Inbox by Helpwise

Customer Support
61 61%
Customer Support
39% 39
Help Desk
65 65%
Help Desk
35% 35
CRM
36 36%
CRM
64% 64
Customer Service
100 100%
Customer Service
0% 0

User comments

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What are some alternatives?

When comparing Roby and Universal Inbox by Helpwise, you can also consider the following products

Halp - Slack-first ticketing for internal helpdesk

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Sidequest for Slack - Create and track personal or support team tasks, 100% inside Slack.

HelpSpace - The team inbox with super powers

ClearFeed - ClearFeed is a conversational Support platform for Slack and MS Teams

Callbell - Callbell is a software as a service platform for customer communication via Direct Messaging Apps

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