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Roby VS incident.io

Compare Roby VS incident.io and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Roby logo Roby

Refreshingly simple helpdesk for Slack & Teams users

incident.io logo incident.io

Create, manage and resolve incidents directly in Slack. Leave the rest to us.
  • Roby Landing page
    Landing page //
    2023-10-14

Meet Roby - a refreshingly simple alternative to complex ticketing systems for those looking to streamline internal support. Submit, resolve, and automate IT issues, HR questions, and more without leaving Slack or Teams.

  • incident.io Landing page
    Landing page //
    2023-07-20

incident.io is a Slack-native incident response and management tool that scales as your team grows. Hypergrowth companies use incident.io to automate incident processes, focus on fixing the issue, and learn from incident insights to improve site reliability and fix vulnerabilities. Learn more and see how it works on incident.io.

Roby

Website
tellroby.com
Pricing URL
Official Roby Pricing
$ Details
freemium $8.0 / Monthly (Friend Plan )
Platforms
Microsoft Teams Slack
Edit details

incident.io

Website
incident.io
Pricing URL
Official incident.io Pricing
$ Details
paid Free Trial $16.0 / Monthly (per incident responder)
Platforms
Web Mobile
Edit details

Roby videos

+ Add

Toar and Roby 'Heavy Duty' Review -- Waxy

More videos:

  • Review - Toar and Roby 'The Original' Review -- My First Indonesian Pomade
  • Review - Toar and Roby 'Executive Slick' Review - Straight Petrolatum

incident.io videos

+ Add

How incident.io works | incident.io demo

Category Popularity

0-100% (relative to Roby and incident.io)

Roby

incident.io

Customer Support
100 100%
Customer Support
0% 0
Incident Management
0 0%
Incident Management
100% 100
Productivity
100 100%
Productivity
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

Share your experience with using Roby and incident.io. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, incident.io seems to be more popular. It has been mentiond 31 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Roby mentions (0)

We have not tracked any mentions of Roby yet. Tracking of Roby recommendations started around Mar 2021.

incident.io mentions (31)

  • Incident Write-ups
    There are SaaS products out there that can help with data collection like incident.io or firehydrant.io to more quickly construct a timeline. Source: about 1 year ago
  • Seeking Opinions on Atlassian Statuspage Alternatives
    My new favourite is https://incident.io. Great UI, great product, especially if you also need an incident management tool. Source: about 1 year ago
  • What was the biggest or most interesting incident you worked on?
    We did a pretty detailed write-up about a significant incident we had a few months back at incident.io: https://incident.io/blog/intermittent-downtime. Source: over 1 year ago
  • rootly Vs firehydrant, any experience?
    Co-founder of incident.io here, so I'll avoid throwing my thoughts around for obvious reasons. Source: over 1 year ago
  • Postmortems, tracking and keeping them
    I work at a company that offers a platform for this called https://incident.io/. Source: over 1 year ago
View more

What are some alternatives?

When comparing Roby and incident.io, you can also consider the following products

Halp - Slack-first ticketing for internal helpdesk

FireHydrant.io - FireHydrant helps teams organize and remedy incidents quickly when their system experience disruptions.

Sidequest for Slack - Create and track personal or support team tasks, 100% inside Slack.

PagerDuty - Cloud based monitoring service

Desk365 - Conversational ticketing for the Microsoft 365 workplace, with Microsoft Teams, Email and more. Get started today with the free plan.

Rootly - Rootly helps build a consistent incident response process by automating manual admin work like creating incident channels, Jira tickets, Zoom rooms, and generating postmortem timelines, all from within Slack.

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