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River VS Chatlio

Compare River VS Chatlio and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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River logo River

River is a lightweight SaaS-based product. It is built for businesses and designed for teams.

Chatlio logo Chatlio

When you have a business to run, your average instant messaging software just will not do. You need an internal presence upon which your entire team can collaborate on. Read more about Chatlio.
  • River Landing page
    Landing page //
    2023-07-08
  • Chatlio Landing page
    Landing page //
    2023-09-14

Category Popularity

0-100% (relative to River and Chatlio)

River

Chatlio

Customer Support
10 10%
Customer Support
90% 90
CRM
13 13%
CRM
87% 87
Customer Iteraction
100 100%
Customer Iteraction
0% 0
Live Chat
0 0%
Live Chat
100% 100

User comments

Share your experience with using River and Chatlio. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Chatlio seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

River mentions (0)

We have not tracked any mentions of River yet. Tracking of River recommendations started around Mar 2021.

Chatlio mentions (3)

  • Slack and customer inquiries.
    Chatlio offers this functionality pretty well from what I've seen. A workspace in my org uses them to respond to people who ask questions through their site's chat function. Source: about 2 years ago
  • I built chatlike.xyz - live chat with your web visitors via Discord
    Wow, awesome advice. Yeah, you're right. I will have to reconsider some stuff. I was initially modeling the pricing based on Chatlio. But I think you're right in a lot of ways. Source: over 2 years ago
  • Show HN: Papercups – open-source alternative to Intercom
    Yes. https://chatlio.com/ Creates a short-lived channel per chat. It works well in terms of sharing responsibilities with a team and allowing people to jump in easily. I did feel a bit of unease with having customers in the same place as our "private" conversations. - Source: Hacker News / about 3 years ago

What are some alternatives?

When comparing River and Chatlio, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Sales Torch - Manage prospects effectively.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Airchat - A better alternative to Drift chatbots. Finally! 🤖

Crisp Chat - Multi-channel customer support software

HelpSpace - The team inbox with super powers

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