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RingDNA VS PlayVox

Compare RingDNA VS PlayVox and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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RingDNA logo RingDNA

RingDNA is a provider of cloud based inside sales productivity and marketing intelligence software such as call tracking, dialers, and IVR.

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
  • RingDNA Landing page
    Landing page //
    2022-12-18
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

RingDNA videos

+ Add

ringDNA ringDNA is a complete sales engagement platform: Review by Nancy Nardin

More videos:

  • Review - Ringless Voicemail vs. Voicemail Drop | ringDNA
  • Review - ringDNA: Your Guide To Success

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Category Popularity

0-100% (relative to RingDNA and PlayVox)

RingDNA

PlayVox

CRM
100 100%
CRM
0% 0
Communication
34 34%
Communication
66% 66
Work Management
0 0%
Work Management
100% 100
Call Tracking And Analytics
100 100%
Call Tracking And Analytics
0% 0

User comments

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What are some alternatives?

When comparing RingDNA and PlayVox, you can also consider the following products

Outreach - Outreach Is Your Sales Communication Platform

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

LevelEleven - LevelEleven is a sales performance optimization platform.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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