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RingCentral Contact Center VS User.com

Compare RingCentral Contact Center VS User.com and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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RingCentral Contact Center logo RingCentral Contact Center

The Collaborative Contact Center solution from the industry

User.com logo User.com

A marketing automation platform to enhance personalized communication and streamline business processes. Improve sales, customer success, and marketing processes with a single automation tool.
  • RingCentral Contact Center Landing page
    Landing page //
    2023-06-16
  • User.com Landing page
    Landing page //
    2020-02-13

User.com is an all-in-one Marketing Automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers. Reach clients through a wide range of communication channels: email, live chat, chatbot, push notifications, dynamic page content, and many more - all available in one place.

Interested in Marketing Automation? Get access to our Free 14-day trial with no upfront payment.

We offer various integrations - Easily connect to Google Tag Manager, Zapier, Segment, Google Analytics, Wordpress, Magento, PrestaShop, JavaScript, CSV, Gmail, Freshmail, Email Labs, plus a range of many more! For a full list, see our integrations page for more information.

As a real-time customer and user engagement tool for small and large businesses alike, User.com is designed to maximize conversion rates and grow user satisfaction.

With intuitive drag & drop tools, you can build marketing automation processes, marketing campaigns and create automated action paths that will continuously engage your customers. Use Triggers, Conditions, and Actions to deliver personalized messages to your users at the right time.

RingCentral Contact Center features and specs

No features have been listed yet.

User.com features and specs

  • Free Trial: 14-day free trial, no credit card required
  • Integrations: Yes
  • Analytics and Reporting: Yes
  • Easy to Set-up and use: Yes

RingCentral Contact Center videos

+ Add

RingCentral Contact Center Review: Incredible call center alternative especially when working remote

More videos:

  • Review - RingCentral Contact Center

User.com videos

+ Add

Marketing Automation Software | User.com Overview

More videos:

  • Review - The Startup Branding Journey at User.com

Category Popularity

0-100% (relative to RingCentral Contact Center and User.com)

RingCentral Contact Center

User.com

Communication
100 100%
Communication
0% 0
Customer Support
20 20%
Customer Support
80% 80
Business & Commerce
0 0%
Business & Commerce
100% 100
Call Center Software
100 100%
Call Center Software
0% 0

User comments

Share your experience with using RingCentral Contact Center and User.com. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare RingCentral Contact Center and User.com

RingCentral Contact Center Reviews

10 Best Call Center Software (December 2022)
RingCentral Contact Center is a pricey solution, but it’s a powerful call center platform that can work for almost any growing business. The integrations it supports extend its functionality, so it works well for larger companies that need a full tech stack to include customer relationship management (CRM), help desk software and open application programming interfaces...
Source: www.forbes.com

User.com Reviews

"Pay 880$ per month" - Intercom
User.com seems expensive. Only makes sense if you run a biz with high price point / few profiles stored in your CRM. Def also doesn’t work for b2c for the same reason. I usually try to avoid solutions that price based on number of contacts (ditto ESPs).
Source: www.indiehackers.com
The 36 Best Marketing Automation Tools to Use in 2020
User.com is a new player in the marketing automation field that started as a customer messaging platform, but now it does a lot more than that. User.com is an affordable alternative to the big guys like Intercom and Active Campaign that offers:
Source: encharge.io

What are some alternatives?

When comparing RingCentral Contact Center and User.com, you can also consider the following products

Dialfire - Cloud Calling at Jet Speed

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LeadDesk - LeadDesk is a powerful tool for lead generation, predictive dialing, contact center management, and information delivery.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

contactSPACE - contactSPACE is a cloud contact centre software for the SME.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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