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RingCentral Contact Center VS Freshdesk Contact Center

Compare RingCentral Contact Center VS Freshdesk Contact Center and see what are their differences

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RingCentral Contact Center logo RingCentral Contact Center

The Collaborative Contact Center solution from the industry

Freshdesk Contact Center logo Freshdesk Contact Center

Freshdesk Contact Center is a customer-friendly contact center software provider that simplifies communication between agents and customers by providing tools for both sides.
  • RingCentral Contact Center Landing page
    Landing page //
    2023-06-16
  • Freshdesk Contact Center Landing page
    Landing page //
    2023-09-01

RingCentral Contact Center videos

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RingCentral Contact Center Review: Incredible call center alternative especially when working remote

More videos:

  • Review - RingCentral Contact Center

Freshdesk Contact Center videos

No Freshdesk Contact Center videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to RingCentral Contact Center and Freshdesk Contact Center)

RingCentral Contact Center

Freshdesk Contact Center

Communication
60 60%
Communication
40% 40
Customer Support
100 100%
Customer Support
0% 0
VoIP
0 0%
VoIP
100% 100
Call Center Software
100 100%
Call Center Software
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare RingCentral Contact Center and Freshdesk Contact Center

RingCentral Contact Center Reviews

10 Best Call Center Software (December 2022)
RingCentral Contact Center is a pricey solution, but it’s a powerful call center platform that can work for almost any growing business. The integrations it supports extend its functionality, so it works well for larger companies that need a full tech stack to include customer relationship management (CRM), help desk software and open application programming interfaces...
Source: www.forbes.com

Freshdesk Contact Center Reviews

We have no reviews of Freshdesk Contact Center yet.
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What are some alternatives?

When comparing RingCentral Contact Center and Freshdesk Contact Center, you can also consider the following products

Dialfire - Cloud Calling at Jet Speed

Freeje - Connect with your clients everywhere with the help of Freeje. We are offering virtual phone numbers, SMS numbers, fax numbers, toll-free numbers, virtual SIM cards for your profession and private phone calls.

LeadDesk - LeadDesk is a powerful tool for lead generation, predictive dialing, contact center management, and information delivery.

Convoso - Call center solution to covert leads faster

contactSPACE - contactSPACE is a cloud contact centre software for the SME.

TollFreeForwarding - TollFreeForwarding offers hosted PBX, call forwarding and IVR solutions.

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