Software Alternatives & Reviews

Ricochet360 VS NICE inContact

Compare Ricochet360 VS NICE inContact and see what are their differences

Ricochet360 logo Ricochet360

Use Ricochet360 CRM lead dialer, IVR, cloud phone system & marketing automation platform to increase contact rates & sales. Track prospects, notes, to-dos.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Ricochet360 Landing page
    Landing page //
    2022-10-23
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Ricochet360 videos

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NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Ricochet360 and NICE inContact)
CRM
100 100%
0% 0
Communication
5 5%
95% 95
Business & Commerce
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

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Reviews

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Ricochet360 Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Ricochet360 and NICE inContact, you can also consider the following products

Pipeliner CRM - Pipeliner CRM empowers small to medium-sized sales teams to close more deals and lower risk. Implementation and training are a breeze. Mac & Windows.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Pobuca Connect - Connect with your contacts.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Bigin by Zoho CRM - Pipeline-centric CRM built and priced for small businesses

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.