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Richpanel VS ChannelReply

Compare Richpanel VS ChannelReply and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
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  4. » Alternatives

Richpanel logo Richpanel

Customer Data Platform for Retail

ChannelReply logo ChannelReply

ChannelReply enables online retailers to manage their marketplace customer service messages with the helpdesk of their choice.
  • Richpanel Landing page
    Landing page //
    2023-10-01
  • ChannelReply Landing page
    Landing page //
    2022-06-22

Richpanel videos

+ Add

Richpanel Product Demo

More videos:

  • Review - Setup Amazing Customer Service For Your Shopify Store (Richpanel)
  • Review - Turn Customer Service Into a Revenue Channel with Richpanel — eCom Week LA 2021

ChannelReply videos

+ Add

ChannelReply - The eBay & Amazon Message Solution

More videos:

  • Review - Amazon Messaging in Zendesk with ChannelReply

Category Popularity

0-100% (relative to Richpanel and ChannelReply)

Richpanel

ChannelReply

Customer Support
74 74%
Customer Support
26% 26
eCommerce
48 48%
eCommerce
52% 52
Help Desk
66 66%
Help Desk
34% 34
eCommerce Tools
0 0%
eCommerce Tools
100% 100

User comments

Share your experience with using Richpanel and ChannelReply. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Richpanel and ChannelReply

Richpanel Reviews

11 Best Help Desk Software to Totally Check out in 2020!
Richpanel is a help desk software that helps you solve customer issues effortlessly without overly depending on the agents. This helps your customer service agents save their time and focus on covering more important issues. In fact, the platform claims to aid you solve 50% of the customer queries and issues without involving the agents.
Source: surveysparrow.com

ChannelReply Reviews

We have no reviews of ChannelReply yet.
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What are some alternatives?

When comparing Richpanel and ChannelReply, you can also consider the following products

EasyChannel - Simplify your multichannel eCommerce with EasyChannel.

Reply Desk - ReplyDesk eCommerce helpdesk customer service software combines all your customer interactions and order data into one tool for all your customer support channels. Get started for free!

eDesk - Business Tools, Support, Sales, and Marketing, and Help Desk

Desku.io - Customer support simplified

Gorgias - Gorgias is a helpdesk built to provide great support at scale.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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