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ChannelReply VS eDesk

Compare ChannelReply VS eDesk and see what are their differences

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The PAQATO After-Sales Experience Platform is the growth driver that makes online stores successful for tomorrow. featured
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ChannelReply logo ChannelReply

ChannelReply enables online retailers to manage their marketplace customer service messages with the helpdesk of their choice.

eDesk logo eDesk

Business Tools, Support, Sales, and Marketing, and Help Desk
  • ChannelReply Landing page
    Landing page //
    2022-06-22
  • eDesk Landing page
    Landing page //
    2023-09-21

ChannelReply videos

+ Add

ChannelReply - The eBay & Amazon Message Solution

More videos:

  • Review - Amazon Messaging in Zendesk with ChannelReply

eDesk videos

+ Add

eDesk is the Perfect eCommerce Helpdesk For Online Sellers

More videos:

  • Demo - eDesk by xSellco - Simplifying eCommerce Support - Demo Mondays #45

Category Popularity

0-100% (relative to ChannelReply and eDesk)

ChannelReply

eDesk

eCommerce
41 41%
eCommerce
59% 59
Customer Support
22 22%
Customer Support
78% 78
Help Desk
21 21%
Help Desk
79% 79
eCommerce Tools
100 100%
eCommerce Tools
0% 0

User comments

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What are some alternatives?

When comparing ChannelReply and eDesk, you can also consider the following products

Reply Desk - ReplyDesk eCommerce helpdesk customer service software combines all your customer interactions and order data into one tool for all your customer support channels. Get started for free!

EasyChannel - Simplify your multichannel eCommerce with EasyChannel.

Richpanel - Customer Data Platform for Retail

SageMailer - The best tool for getting organic Amazon reviews and seller feedback. 100% Amazon compliant. Monitor reviews & get notifications for unlimited ASINs. Multilingual templates for all Amazon marketplaces.

Gorgias - Gorgias is a helpdesk built to provide great support at scale.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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