Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?
Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.
Centralize, filter, and prioritize all your interactions to identify where the real problems are.
PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.
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Based on our record, Retreaver seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
1 point by dmix 30 days ago | parent | context | prev | next | edit | delete [–] | on: Ask HN: Who is hiring? (April 2022) TORONTO, CANADA / REMOTE https://retreaver.com is a software-as-a-service product for connecting and tracking phone calls with intelligent routing, data analytics, and reporting which help automate pay-per-call processes which underpin many modern businesses. The company was founded by... - Source: Hacker News / almost 2 years ago
REMOTE / TORONTO, CANADA https://retreaver.com is a software-as-a-service product for connecting and tracking phone calls with intelligent routing, data analytics, and reporting which help automate pay-per-call processes which underpin many modern businesses. The company was founded by software engineer who is leading our development team. We try to limit meetings to twice a week. 1) Senior Software Developer... - Source: Hacker News / about 2 years ago
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