Software Alternatives, Accelerators & Startups

Retently VS Hyphen Reader

Compare Retently VS Hyphen Reader and see what are their differences

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Retently logo Retently

Measure and Improve Customer Satisfaction.

Hyphen Reader logo Hyphen Reader

A beautiful, powerful, and robust eBook Reader for iOS.
  • Retently Landing page
    Landing page //
    2023-08-17

Send a Net Promoter Score survey to your clients and start gathering, analyzing and acting on the received customer feedback.

  • Hyphen Reader Landing page
    Landing page //
    2018-09-29

Retently features and specs

  • Comprehensive NPS Surveys
    Retently offers comprehensive Net Promoter Score (NPS) surveys that allow businesses to gauge customer satisfaction and loyalty effectively.
  • Automated Feedback Loops
    The platform allows for automated feedback loops which can streamline the process of gathering and analyzing customer feedback without requiring constant manual intervention.
  • Advanced Segmentation
    Retently provides advanced segmentation options, enabling businesses to analyze feedback from specific customer segments, helping to tailor responses and improve targeted areas.
  • User-Friendly Interface
    The platform features an intuitive and user-friendly interface, making it easy for users to navigate and utilize the various features without extensive training.
  • Integration Capabilities
    Retently integrates with various CRM and marketing tools, facilitating seamless data flow between different platforms and centralizing customer feedback.

Possible disadvantages of Retently

  • Cost Consideration
    The platform may be cost-prohibitive for smaller businesses or startups with limited budgets, especially given the advanced features it offers.
  • Customization Limitations
    Some users have reported limitations in customization options for surveys and reports, which could be a drawback for businesses with specific needs.
  • Learning Curve
    Despite its user-friendly interface, there is still a learning curve associated with mastering all the features and making the most out of the platform.
  • Response Rate Dependency
    The effectiveness of the insights derived from Retently is dependent on the response rate of the surveys, which can sometimes be challenging to maintain.
  • Advanced Feature Complexity
    The advanced features, while powerful, can be complex and may require significant time investment to fully leverage their potential capabilities.

Hyphen Reader features and specs

  • Customization
    Hyphen Reader offers a high level of customization, allowing users to adjust font size, style, margins, line spacing, and themes to suit their reading preferences.
  • Format Support
    The app supports a wide range of eBook formats, including EPUB, CBR, and CBZ, enabling users to read a variety of digital content without format restrictions.
  • Cloud Sync
    Users can sync their eBooks across multiple devices through cloud services like Dropbox and Google Drive, ensuring their library is always up-to-date and accessible.
  • Intuitive Interface
    Hyphen Reader features an intuitive and user-friendly interface that makes navigation and accessing eBook features straightforward and easy.

Possible disadvantages of Hyphen Reader

  • iOS Exclusivity
    Hyphen Reader is only available for iOS devices, which limits its accessibility for Android users and those who prefer other platforms.
  • No Audiobook Support
    The app lacks support for audiobooks, which can be a downside for users who enjoy listening to books on the go.
  • Limited Free Features
    Some advanced features in Hyphen Reader may require a purchase or subscription, which might not be ideal for users looking for a completely free reading solution.
  • Manual File Management
    Users are required to manually manage their eBook files and organize them through cloud services, which can be cumbersome for those who prefer automated library management.

Analysis of Retently

Overall verdict

  • Overall, Retently is a solid choice for companies seeking to understand and enhance their customer experience. Its robust features, user-friendly interface, and responsive customer support make it a valuable tool for businesses aiming to leverage customer feedback effectively.

Why this product is good

  • Retently is considered a good option because it offers comprehensive tools for collecting and analyzing customer feedback through Net Promoter Score (NPS) surveys. It provides customizable surveys, detailed analytics, and integration capabilities with various platforms, making it a versatile choice for businesses looking to measure and improve customer satisfaction.

Recommended for

  • Small to medium-sized businesses seeking to implement or improve their NPS surveys.
  • Companies looking for detailed analytics and reporting capabilities to better understand customer feedback.
  • Organizations that require seamless integration with existing platforms like CRM or marketing tools.

Category Popularity

0-100% (relative to Retently and Hyphen Reader)
Customer Feedback
100 100%
0% 0
eBook Reader
0 0%
100% 100
Surveys
100 100%
0% 0
Music
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Retently and Hyphen Reader

Retently Reviews

10 Best Customer Feedback Tools in 2024 – Comparison | Updated List
Retently is a popular customer feedback tool that concentrates primarily on measuring and improving customer satisfaction and loyalty through NPS surveys. The software drives in-depth NPS insights, delivering advanced analytics & reporting tools and audience segmentation. It also allows users to split customers into different groups to discover how customer satisfaction...
Customer Loyalty Program Software and Apps
Retently provides Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES) software for your team. You can use it to combine email, web pop ups, and messengers to reach your customers on the channels they’re most likely to engage. In addition, you can analyze sentiment, easily spot trends, and understand the key drivers impacting the customer...

Hyphen Reader Reviews

We have no reviews of Hyphen Reader yet.
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