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ResQ Labs VS Halp

Compare ResQ Labs VS Halp and see what are their differences

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  3. » Reviews
  4. » Alternatives

ResQ Labs logo ResQ Labs

Manage and resolve incidents in Slack.

Halp logo Halp

Slack-first ticketing for internal helpdesk
  • ResQ Labs Landing page
    Landing page //
    2023-04-24

ResQ is a Slack app that facilitate communication and incident responses all through incident channels. After the incident is over, engineers perform postmortems (retrospectives) using the web dashboard to ensure lessons are learned.

Managers and stakeholders also have insight on current and past incidents via the ResQ web dashboard. Data from ResQ can be used to improve your company's DORA metrics. ​

  • Halp Landing page
    Landing page //
    2023-10-05

ResQ Labs features and specs

  • Resolve incidents in Slack: Yes
  • Postmortems / Restrospectives: Yes
  • Insight: Yes

Halp features and specs

No features have been listed yet.

ResQ Labs videos

No ResQ Labs videos yet. You could help us improve this page by suggesting one.

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Halp videos

+ Add

Halp | Jira Slack Integration

More videos:

  • Review - Halp | Introducing Halp
  • Review - GOING TO THE WORST REVIEWED NAIL SALON IN MY CITY....halp

Category Popularity

0-100% (relative to ResQ Labs and Halp)

ResQ Labs

Halp

Incident Management
100 100%
Incident Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Monitoring Tools
100 100%
Monitoring Tools
0% 0
CRM
0 0%
CRM
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ResQ Labs and Halp

ResQ Labs Reviews

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Halp Reviews

Running an Internal Helpdesk inside Slack
The results are apparent regarding who won. Keeping in view all the comparisons made above, the best Slack Support Ticket Extension is Sidequest. Although it is new in the market, Sidequest has impressed many people due to its features and incredibly inexpensive subscription. It is 100% inside Slack, and so users do not have to download any other external apps. Sidequest...
Source: medium.com

What are some alternatives?

When comparing ResQ Labs and Halp, you can also consider the following products

FireHydrant.io - FireHydrant helps teams organize and remedy incidents quickly when their system experience disruptions.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

incident.io - Create, manage and resolve incidents directly in Slack. Leave the rest to us.

Sidequest for Slack - Create and track personal or support team tasks, 100% inside Slack.

Rootly - Rootly helps build a consistent incident response process by automating manual admin work like creating incident channels, Jira tickets, Zoom rooms, and generating postmortem timelines, all from within Slack.

Roby - Refreshingly simple helpdesk for Slack & Teams users

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