Software Alternatives, Accelerators & Startups

Respondent VS Delighted

Compare Respondent VS Delighted and see what are their differences

Respondent logo Respondent

Respondent helps you find any target audience in the world for in-person and remote research studies across all research methods including interviews, focus groups, surveys, and more. Respondent works with any research tool you already use.

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • Respondent Landing page
    Landing page //
    2023-01-19
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

Respondent features and specs

  • B2B and B2C participant recruitment: Yes
  • Work-email verified Participants: Yes
  • Global 2M+ research participant pool: Yes
  • Screening, scheduling, incentive payments: Yes
  • Integrations with other research tools: Yes (SurveyMonkey, Lookback and more)

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Respondent videos

Respondent Review - High Paying or BS? (Inside Look)

More videos:

  • Review - Respondent Review 2020 (Earn Money To Participate In Online Studies)
  • Review - Respondent io review with Payment proof

Delighted videos

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to Respondent and Delighted)
Surveys
40 40%
60% 60
Customer Feedback
0 0%
100% 100
User Experience
100 100%
0% 0
Business & Commerce
100 100%
0% 0

User comments

Share your experience with using Respondent and Delighted. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Respondent and Delighted

Respondent Reviews

Mechanical Turk Review: How I Made $21,000 a Quarter at a Time
Respondent – Online and in-person consumer research studies w/ average pay rates of $140 an hour! Check out our full Respondent review for more.

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Respondent seems to be a lot more popular than Delighted. While we know about 23 links to Respondent, we've tracked only 2 mentions of Delighted. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Respondent mentions (23)

  • Alternatives to UserTesting
    Respondent.io is great as well. Lots and lots of studies every day posted, these can pay very well depending on your specialty. Source: 7 months ago
  • Online Research Project for Hardware Store Workers - $80 Incentive (DE, 18+)
    Hi! No, this is a legitimate project. You can visit our website respondent.io to know more about the company. Thank you! Source: 12 months ago
  • I need local playtesters for tabletop games [DFW]
    If you have a bit more budget, you can also recruit participants from online panels (like userinterviews.com or respondent.io). For an incentive, you can screen the right people to participate in your playtest. Keep in mind you will need to do some vetting and make sure you're not getting "professional" participants. Source: over 1 year ago
  • B2b user testing
    If you're having difficulty recruiting yourself, I've used respondent.io in the past. Keep in mind recruiting hard to access types of users is often expensive and/or time consuming. Source: over 1 year ago
  • I am terrified to even start budgeting because if I don't neglect my bills, I can't afford food. or alcohol. and that's scary too. I'm so terrified. of being hungry, of being properly broke... I need fucking help, but I can't afford it
    Figure out how you can make more income. Maybe you create an account on upwork or fiverrr (platform for freelancers) and help a company out with social media, or reviewing resumes. Maybe you try driving for doordash or ubereats. Maybe you sign up for respondent.io and get paid to do research interviews (we hire people from here all the time). I promise making a little bit of extra cash goes a long way to feeling... Source: over 1 year ago
View more

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing Respondent and Delighted, you can also consider the following products

UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

User Interviews - User Interviews is a tool to recruit participants for product tests and market research.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Netigate - We are always seeking new talent to join our team. We offer the freedom to grow, opportunities for self development, and the chance to take on real responsibility. Become a part of Netigate's inter...

Survicate - Collect feedback on your website and find out more about your visitors.