Software Alternatives, Accelerators & Startups

Respond.io VS WhatsApp

Compare Respond.io VS WhatsApp and see what are their differences

Respond.io logo Respond.io

Turn Every Conversation into Business Results

WhatsApp logo WhatsApp

WhatsApp Messenger: More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.
  • Respond.io Landing page
    Landing page //
    2023-04-01

Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging.

We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace.

Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities.

• Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. • Improved customer experiences with Respond AI-powered conversations. • Handling Inbound Conversations with multiple users from sales, support & other teams. • Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.

  • WhatsApp Landing page
    Landing page //
    2023-04-18

WhatsApp

Pricing URL
-
$ Details
free
Platforms
Mobile Desktop
Release Date
2009 January
Startup details
Country
United States
State
California
Founder(s)
Brian Acton
Employees
1,000 - 1,999

Respond.io videos

No Respond.io videos yet. You could help us improve this page by suggesting one.

+ Add video

WhatsApp videos

How to Use Whatsapp - 2020 Beginner's Guide

More videos:

  • Tutorial - WhatsApp Web - Full Review & Tutorial
  • Review - What is WhatsApp? A Review
  • Review - Whatsapp Web | Everything You Need To Know!
  • Review - What is WhatsApp & How Does it Work? | WhatsApp Guide Part 1

Category Popularity

0-100% (relative to Respond.io and WhatsApp)
Customer Support
100 100%
0% 0
Communication
2 2%
98% 98
CRM
100 100%
0% 0
Messaging
0 0%
100% 100

Questions and Answers

As answered by people managing Respond.io and WhatsApp.

How would you describe your primary audience?

Respond.io's answer

Respond.io is for growing B2C companies who prioritize delivering exceptional customer experiences through messaging.

Why should a person choose your product over its competitors?

Respond.io's answer

Respond.io is capable of handling high volumes without any slowdowns or downtime and can accommodate even the most complex businesses and implementations. Additionally, we offer highly flexible and customizable integration options.

User comments

Share your experience with using Respond.io and WhatsApp. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Respond.io and WhatsApp

Respond.io Reviews

We have no reviews of Respond.io yet.
Be the first one to post

WhatsApp Reviews

  1. BEST APP FOR PRIVATE CHATTING

    I AM USING WHATSAPP SINCE 2015 AND STILL CURRENTLY USING IT HELPS ME TO GET IN TOUCH WITH MY FRIEND AND RELATIVES AND NOW IT ALSO HELPS ME TO DO PAYMENT VIA WHATSAPP.

    🏁 Competitors: Skype
    👍 Pros:    Free to use|Easy to use
    👎 Cons:    Nothing, so far

20 Telegram Alternatives to Chat With in 2024
WhatsApp’s other claim to fame is its security features, with end-to-end encryption. These security features, although not perfect, are still considered much better than Telegram’s. WhatsApp does a good job replicating Telegram’s chat features, but isn’t the best replacement for building groups of people who don’t know each other or for live streaming.
10 Best Telegram Alternatives in 2024
Whatsapp is a very famous app similar to Telegram and it is widely used for communication across the world, some of the widely used features also includes group messaging, private or group calls, all can be done through end-end encryption. Apart from these features people also put a status of about 24 hours.
Top 10 Apps like Telegram for Android and IOs [2023]
WhatsApp's recently announced 'community' feature successfully engaged existing users and onboarded numerous communities. WhatsApp has a distinct platform wherein business users can easily interact. It supports up to 2 billion people using it worldwide, allowing you to engage audiences, accelerate sales, and improve customer service outcomes. Furthermore, it enabled...
The best WhatsApp alternatives for 2023
However recent developments have started hammering home WhatsApp's relationship to parent company Facebook. The same Facebook that's almost constantly in the news for some major controversy or another. The controversy over the WhatsApp privacy policy, which many understood to mean WhatsApp would start sharing more information with Facebook — with rumors that the contents of...
The 7 best apps you can use as a WhatsApp alternative
WhatsApp has achieved its widespread global popularity thanks to its multi-platform support, secure encryption, and wide array of communication features. But the app isn't for everyone, and you might be looking for a WhatsApp alternative that mimics many of the best aspects of the app. Here are seven of the best alternatives to WhatsApp.

Social recommendations and mentions

Based on our record, WhatsApp should be more popular than Respond.io. It has been mentiond 24 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Respond.io mentions (4)

  • 11 Best WhatsApp Marketing Software in 2023 to Send Bulk Messages
    However, this approach only makes sense if you need a centralized tool for running promotions across several messengers (Facebook Messenger, WhatsApp, WeChat, LINE, Telegram, etc.) at once. Since both 360dialog and Respond.io | #1 Business Messaging Platform for All Channels will be charging monthly fees for using their services, it’s more cost-effective to choose an official WhatsApp Partner that doesn’t require... Source: 11 months ago
  • Auto follow up with more messages when the previous message read - WhatsApp
    Https://respond.io/ I’ve been using this for my company. I don’t think it can do it based on read status but maybe it can. Source: about 2 years ago
  • Basic stack for a new real estate company
    Unified communications (whatsapp, telegram, instagram, etc) - respond.io. Source: about 2 years ago
  • Service/device providing call-center like functionality
    What I could also recommend is something like respond.io for managing your support messaging platform. Source: almost 3 years ago

WhatsApp mentions (24)

  • User-facing/client-side tools for internet troubleshooting
    Hi everyone. The other day a client of mine's employees started having issues with the "internet not working". After some detective work with traceroute and interviewing them about what sites they were having issues with, I determined that the actual issue was with the web.whatsapp.com service having downtime. I'm mentioning all this because I'm now thinking of making them a small video/article on our intranet... Source: 6 months ago
  • Is WhatsApp Web down in Oman?
    I believe web.whatsapp.com is being blocked by local telecom companies in order to protect their duopoly and keep Oman in tech--stone-age. If fewer people know how else the rest of the world uses the internet, then they don't have to make an effort to improve their offerings. Omantel is definitely blocking this web.whatsapp.com. Source: 6 months ago
  • Open Letter to WhatsApp: Need for a Linux Desktop App
    What's wrong with https://web.whatsapp.com/ ? Source: 6 months ago
  • Best app, like, ever?
    Whatsapp (Free) - chat. Although some people prefer iMessage and other ones. Source: 6 months ago
  • WhatsApp Mac Client - can I have it installed two times?
    Use browser for one account https://web.whatsapp.com/ and app for the other. Source: 7 months ago
View more

What are some alternatives?

When comparing Respond.io and WhatsApp, you can also consider the following products

WATI - No-code chatbot builder for WhatsApp Business

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Signal - Fast, simple & secure messaging. Privacy that fits in your pocket.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.