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Respond.io VS Whapi.Cloud

Compare Respond.io VS Whapi.Cloud and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Respond.io logo Respond.io

Turn Every Conversation into Business Results

Whapi.Cloud logo Whapi.Cloud

Integrate WhatsApp without limits to your own services or apps! Groups & Buttons, Technical support & Guides. API works stably and does not crash during updates. Whapi.Cloud is Developer-friendly REST API for WhatsApp integration
  • Respond.io Landing page
    Landing page //
    2023-04-01

Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging.

We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace.

Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities.

• Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. • Improved customer experiences with Respond AI-powered conversations. • Handling Inbound Conversations with multiple users from sales, support & other teams. • Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.

  • Whapi.Cloud
    Image date //
    2023-12-23
  • Whapi.Cloud
    Image date //
    2023-12-23
  • Whapi.Cloud
    Image date //
    2023-12-23
  • Whapi.Cloud
    Image date //
    2023-12-23
  • Whapi.Cloud
    Image date //
    2023-12-23
  • Whapi.Cloud
    Image date //
    2023-12-23
  • Whapi.Cloud
    Image date //
    2023-12-23

Our REST API has been developed for coders to be extremely easy to use and accessible to everyone, regardless of programming language or frameworks. Even a novice programmer can quickly integrate a CRM, ERP or website through our Whatsapp API. With our detailed tutorials and code examples for sending and receiving text, media and files - build a bot or make any integration. Full-featured JSON API: Any preferred language can be connected to WhatsApp API via JSON API. You will find documentation, manuals and examples, as well as help from our support

To receive the token, register on our website: https://whapi.cloud

Respond.io

Website
respond.io
Pricing URL
Official Respond.io Pricing
$ Details
paid Free Trial $99.0 / Monthly
Platforms
-
Release Date
-
Edit details

Whapi.Cloud

Website
whapi.cloud
Pricing URL
Official Whapi.Cloud Pricing
$ Details
Free Trial $35.0 / Monthly (per phone number)
Platforms
PHP Python C Java Node JS
Release Date
2023 August
Edit details

Respond.io features and specs

  • Multi-channel messaging
    Respond.io supports multiple messaging platforms such as Facebook Messenger, WhatsApp, Telegram, and more, allowing businesses to manage all customer interactions from a single interface.
  • Centralized platform
    It offers a centralized platform to track and manage customer communications, providing a unified view of all interactions and simplifying customer service tasks.
  • Automation capabilities
    Respond.io includes automation features such as chatbots and automated workflows, which help reduce response times and improve efficiency in handling repetitive tasks.
  • Customizable interface
    The platform is customizable, allowing businesses to tailor the interface and functionalities to fit their specific needs and branding requirements.
  • Analytics and reporting
    Respond.io offers analytics and reporting tools to monitor performance, gain insights into customer interactions, and assess the effectiveness of communication strategies.

Possible disadvantages of Respond.io

  • Learning curve
    The platform may have a learning curve, especially for users who are new to multi-channel messaging solutions or automation tools.
  • Pricing
    Depending on the size of the business and the specific needs, the pricing structure of Respond.io might be a concern for smaller businesses or startups with limited budgets.
  • Integration complexity
    While Respond.io offers various integrations, setting them up might require technical knowledge and can be complex, especially for users without a tech background.
  • Limited free features
    The free tier of Respond.io may have limited features, necessitating an upgrade to a paid plan to access more advanced functionalities and support larger teams.

Whapi.Cloud features and specs

  • Sending and receiving Whatsapp messages
    Without limits
  • WhatsApp Group Management
  • Full-featured JSON API
  • Technical support & Guides
  • Almost any Whatsapp functionality is available in the API

Category Popularity

0-100% (relative to Respond.io and Whapi.Cloud)

Respond.io

Whapi.Cloud

Customer Support
100 100%
Customer Support
0% 0
WhatsApp Marketing
57 57%
WhatsApp Marketing
43% 43
CRM
100 100%
CRM
0% 0
Developer APIs
0 0%
Developer APIs
100% 100

Questions and Answers

As answered by people managing Respond.io and Whapi.Cloud.

How would you describe your primary audience?

Respond.io's answer

Respond.io is for growing B2C companies who prioritize delivering exceptional customer experiences through messaging.

Whapi.Cloud's answer:

  • The primary audience would be integrators who are already providing WhatsApp automation services through other gateways and are interested in expanding the list of gateways they support.
  • This could also extend to businesses looking for a cost-effective and robust WhatsApp automation solution.

Why should a person choose your product over its competitors?

Respond.io's answer

Respond.io is capable of handling high volumes without any slowdowns or downtime and can accommodate even the most complex businesses and implementations. Additionally, we offer highly flexible and customizable integration options.

Whapi.Cloud's answer:

  • It's cheaper for the clients, allowing for a more economical solution.
  • Whapi.Cloud is stable, with strong technical support to troubleshoot any issues.
  • The service is continuously innovating, with new features planned for future releases.
  • It offers ease of integration for developers, reducing the time and resources needed to set it up.

What makes your product unique?

Whapi.Cloud's answer:

  • Compatibility with competitor documentation. You don't need to rework something in your code. We will help you quickly move to our API and give you 14 days for free!
  • Whapi.Cloud offers a cost-effective and stable solution for WhatsApp automation (Almost any Whatsapp functionality is available in the API);
  • It is designed with a "plug-and-play" philosophy, making it easy for users to get started;
  • It has a wide range of features, including the ability to send media and files, and plans to introduce even more functionalities like automating stories;
  • Whapi.Cloud offers strong technical support, which sets it apart from competitors.

Which are the primary technologies used for building your product?

Whapi.Cloud's answer:

Any preferred language can be connected to WhatsApp API via JSON API. You will find documentation, manuals and examples, as well as help from our support

User comments

Share your experience with using Respond.io and Whapi.Cloud. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Respond.io and Whapi.Cloud

Respond.io Reviews

10 Best WATI Alternatives & Competitors in 2024 (Affordable & Best)
Need more than just the WhatsApp Business API? Respond.io offers an omnichannel platform for enterprises seeking a comprehensive WhatsApp marketing solution. By integrating your existing support system with Respond.io you can easily manage your customer inquiries and support requests. Although Respond.io may come with a higher price point due to its features designed for...
Source: doubletick.io

Whapi.Cloud Reviews

We have no reviews of Whapi.Cloud yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Respond.io should be more popular than Whapi.Cloud. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Respond.io mentions (4)

  • 11 Best WhatsApp Marketing Software in 2023 to Send Bulk Messages
    However, this approach only makes sense if you need a centralized tool for running promotions across several messengers (Facebook Messenger, WhatsApp, WeChat, LINE, Telegram, etc.) at once. Since both 360dialog and Respond.io | #1 Business Messaging Platform for All Channels will be charging monthly fees for using their services, it’s more cost-effective to choose an official WhatsApp Partner that doesn’t require... Source: almost 2 years ago
  • Auto follow up with more messages when the previous message read - WhatsApp
    Https://respond.io/ I’ve been using this for my company. I don’t think it can do it based on read status but maybe it can. Source: almost 3 years ago
  • Basic stack for a new real estate company
    Unified communications (whatsapp, telegram, instagram, etc) - respond.io. Source: about 3 years ago
  • Service/device providing call-center like functionality
    What I could also recommend is something like respond.io for managing your support messaging platform. Source: almost 4 years ago

Whapi.Cloud mentions (2)

  • Simple WhatsApp ChatBot on Node.js for Beginners
    API Token from Whapi.Cloud – Whapi.Cloud provides an easy-to-use API for WhatsApp integration. You’ll need to sign up for an account and grab a token. We have described in more detail how to connect a WhatsApp account and get a token in our knowledge base here. - Source: dev.to / 6 months ago
  • Whatsapp Bot in NodeJS: a step-by-step guide
    Whapi.Cloud is a gateway easing WhatsApp integration, allowing you to automate messaging without moderation and charging money for each message, as in Cloud API from Meta. While we'll explore methods for message handling in WhatsApp, the tool offers much more. Start Free Trial. - Source: dev.to / over 1 year ago

What are some alternatives?

When comparing Respond.io and Whapi.Cloud, you can also consider the following products

WATI - No-code chatbot builder for WhatsApp Business

Maytapi - WhatsApp API for Developers. Integrate WhatsApp seamlessly with Maytapi's powerful API. Manage messages, groups, channels, and statuses effortlessly. Stable, developer-friendly, and REST API with excellent support and documentation www.maytapi.com

AiSensy - Whatsapp Chatbot, CRM & Marketing

360dialog - 360dialog is a mobile app marketing automation platform that allows app publishers to engage and convert users.

Rasayel - The communication tool designed to help businesses sell, support & engage over WhatsApp.

Ultramsg - WhatsApp API by Ultramsg

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