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Respond.io VS InStream CRM

Compare Respond.io VS InStream CRM and see what are their differences

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Respond.io logo Respond.io

Turn Every Conversation into Business Results

InStream CRM logo InStream CRM

Business relationship management platform - CRM alternative
  • Respond.io Landing page
    Landing page //
    2023-04-01

Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging.

We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace.

Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities.

• Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. • Improved customer experiences with Respond AI-powered conversations. • Handling Inbound Conversations with multiple users from sales, support & other teams. • Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.

  • InStream CRM Landing page
    Landing page //
    2021-12-12

Category Popularity

0-100% (relative to Respond.io and InStream CRM)

Respond.io

InStream CRM

Customer Support
100 100%
Customer Support
0% 0
Sales
0 0%
Sales
100% 100
CRM
49 49%
CRM
51% 51
Communication
100 100%
Communication
0% 0

Questions and Answers

As answered by people managing Respond.io and InStream CRM.

How would you describe your primary audience?

Respond.io's answer

Respond.io is for growing B2C companies who prioritize delivering exceptional customer experiences through messaging.

Why should a person choose your product over its competitors?

Respond.io's answer

Respond.io is capable of handling high volumes without any slowdowns or downtime and can accommodate even the most complex businesses and implementations. Additionally, we offer highly flexible and customizable integration options.

User comments

Share your experience with using Respond.io and InStream CRM. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Respond.io and InStream CRM

Respond.io Reviews

We have no reviews of Respond.io yet.
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InStream CRM Reviews

9 Cheap Salesforce Alternatives that Make CRM as Simple as Amazon.com
InStream was founded in Poland in 2015, and quickly caught hold in the SMB CRM market. It comes in at No. 4 on Capterra’s Top 20 Most Affordable CRM Software list, starting at only $6/month for single users. They even offer a free plan for one user and 100 contacts. InStream automatically synchronizes contacts with social media accounts. Users praise InStream for its sleek...
Source: blog.capterra.com

Social recommendations and mentions

Based on our record, Respond.io seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Respond.io mentions (4)

  • 11 Best WhatsApp Marketing Software in 2023 to Send Bulk Messages
    However, this approach only makes sense if you need a centralized tool for running promotions across several messengers (Facebook Messenger, WhatsApp, WeChat, LINE, Telegram, etc.) at once. Since both 360dialog and Respond.io | #1 Business Messaging Platform for All Channels will be charging monthly fees for using their services, it’s more cost-effective to choose an official WhatsApp Partner that doesn’t require... Source: 11 months ago
  • Auto follow up with more messages when the previous message read - WhatsApp
    Https://respond.io/ I’ve been using this for my company. I don’t think it can do it based on read status but maybe it can. Source: about 2 years ago
  • Basic stack for a new real estate company
    Unified communications (whatsapp, telegram, instagram, etc) - respond.io. Source: about 2 years ago
  • Service/device providing call-center like functionality
    What I could also recommend is something like respond.io for managing your support messaging platform. Source: almost 3 years ago

InStream CRM mentions (0)

We have not tracked any mentions of InStream CRM yet. Tracking of InStream CRM recommendations started around Mar 2021.

What are some alternatives?

When comparing Respond.io and InStream CRM, you can also consider the following products

WATI - No-code chatbot builder for WhatsApp Business

Onesheet CRM - The Simple CRM for Google Sheets

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Followup.cc - FollowUp for email is a lightweight productivity suite that keeps your conversations and tasks from slipping through the cracks. Set perfectly timed reminders that arrive at the top of your inbox, right when you need them.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

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