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Resonate VS Delighted

Compare Resonate VS Delighted and see what are their differences

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Resonate logo Resonate

Resonate delivers analytics and media that combine individual motivations with demographic and behavioral data.

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • Resonate Landing page
    Landing page //
    2023-09-23
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

Resonate

Website
resonate.com
Pricing URL
-
$ Details
-
Release Date
-
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Delighted

Website
delighted.com
Pricing URL
Official Delighted Pricing
$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Release Date
2013 February
Edit details

Resonate features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Resonate videos

+ Add

Resonate - Spitfire Audio & Evelyn Glennie's percussion library |First Look review

More videos:

  • Review - Spitfire Audio Sample Library Review | Thematic Horns & Resonate
  • Review - SPITFIRE AUDIO RESONATE - FIRST LOOK! (Walkthrough video)

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to Resonate and Delighted)

Resonate

Delighted

CRM
100 100%
CRM
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Wordpress CRM
100 100%
Wordpress CRM
0% 0
Surveys
0 0%
Surveys
100% 100

User comments

Share your experience with using Resonate and Delighted. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Resonate and Delighted

Resonate Reviews

We have no reviews of Resonate yet.
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Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Resonate mentions (0)

We have not tracked any mentions of Resonate yet. Tracking of Resonate recommendations started around Mar 2021.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing Resonate and Delighted, you can also consider the following products

UsersInsights - The Users Insights WordPress user plugin helps you manage your user data in one intuitive, beautiful and searchable place.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Affinio - Affinio is an advanced marketing intelligence platform that leverages the interest graph to understand today’s consumers.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Talkwalker - Talkwalker Consumer Intelligence Platform: built for speed of insight, ease of use, and data democratization

Survicate - Collect feedback on your website and find out more about your visitors.

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