Request Tracker Reviews

Zapier Reviews

Request Tracker mentions (22)

• I don't want to fill out your contact form

  > Hook up a shared mailbox, collaborative inbox, or one of the many off-the-shelf customer service solutions like Zendesk, Zoho Desk, Freshdesk, Zammad, osTicket, or FreeScout to your email. This list is missing the classic, and still excellent, Request Tracker. https://bestpractical.com/request-tracker https://github.com/bestpractical/rt (I have no affiliation,... - Source: Hacker News / about 1 month ago

• Ask HN: Helpdesk/ticketing software for small SaaS company

  At a previous company we used RT (open source), self hosted: https://bestpractical.com/request-tracker We hooked it into help@company.com emails and also made a web page that allowed customers to ask for support when they were logged in. The web page would add customer details when signed in so the CS staff didn't have to look as much stuff up to answer the question. They have cloud-hosted plans though I have no... - Source: Hacker News / 9 months ago

• Shelf – open-source asset management software

  Request Tracker is an older ticket system that also does asset management and can associate tickets with assets. It can be rather tedious to configure, as I recall, but it can do almost whatever you want. Hope you know some perl. Have not used it in at least 5 years. https://bestpractical.com/request-tracker. - Source: Hacker News / 11 months ago

• Ticketing Systems

  I have had good luck with RT Https://bestpractical.com/request-tracker It was a good mix of customizable and supported. Source: 12 months ago

• Open source employee management and help ticket system?

  We used this several versions back. We just outgrew it. https://bestpractical.com/request-tracker. Source: about 1 year ago

Zapier mentions (12)

• Launch HN: DryMerge (YC W24) – Automate Workflows with Plain English

  Indeed, zapier already has this [0] 0 - https://zapier.com/#:~:text=Start%20a%20workflow%20as%20fast%20as%20you%20can%20type. - Source: Hacker News / 3 months ago

• The 2024 Web Hosting Report

  There is some overlap here into the “no-code” or “low-code” world, as sometimes the same teams will hook tools like Zapier up to the BaaS in order to integrate with third parties. For small projects this can lead to superhuman productivity! But over a certain line it can become a mess of complexity where it’s hard to track down where data lives and where it is mutated. - Source: dev.to / 4 months ago

• YC: Requests for Startups

  I submitted an application for w24 that fits in the "Developer tools inspired by existing internal tools" category but wasn't accepted. I suspect my pitch probably needed work, and I also haven't started building at all yet and submitted as a solo-founder which it seems has less chance of being accepted. Here's the pitch and some details, in case anyone else is interested in the idea: > Supportal uses AI to... - Source: Hacker News / 4 months ago

• A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev

  Zapier.com — Connect the apps you use to automate tasks. Five zaps every 15 minutes and 100 tasks/month. - Source: dev.to / 4 months ago

• Best Workflow Automation Software to Streamline Your Development Process

  Zapier is undoubtedly one of the most popular workflow automation platforms. Its user-friendly interface empowers users, even those without coding knowledge, to create automation workflows known as "Zaps." With an extensive library of integrations, Zapier enables developers to automate repetitive tasks by chaining them together, saving time and effort. - Source: dev.to / 9 months ago