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Request Tracker VS TeamClerk

Compare Request Tracker VS TeamClerk and see what are their differences

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Request Tracker logo Request Tracker

open-source enterprise grade issue and ticket tracking system

TeamClerk logo TeamClerk

Team Clerk is project and task management software that automatically keeps your team organized and monitors progress of all of your projects and tasks. Let us organize what you do,so you can focus on why you do it.
  • Request Tracker Landing page
    Landing page //
    2023-07-30
  • TeamClerk Landing page
    Landing page //
    2021-10-15

Request Tracker videos

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Introduction to Request Tracker (RT)

More videos:

  • Review - Deploying Request Tracker

TeamClerk videos

No TeamClerk videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Request Tracker and TeamClerk)

Request Tracker

TeamClerk

Customer Support
100 100%
Customer Support
0% 0
Project Management
23 23%
Project Management
77% 77
Help Desk
100 100%
Help Desk
0% 0
Task Management
0 0%
Task Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Request Tracker and TeamClerk

Request Tracker Reviews

We have no reviews of Request Tracker yet.
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TeamClerk Reviews

5 Free Jira Alternatives That Are Just as Good
TeamClerk is more of a project workflow management tool, rather than a place for you to describe your tasks meticulously, and figure out / brainstorm how to get them done. TeamClerk is something you come to when you already know what you want to do, and you just need a place to manage your team’s combined efforts. That said, it does have a place in the office for designers,...
Source: www.codeinwp.com

Social recommendations and mentions

Based on our record, Request Tracker seems to be more popular. It has been mentiond 21 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Request Tracker mentions (21)

  • Ask HN: Helpdesk/ticketing software for small SaaS company
    At a previous company we used RT (open source), self hosted: https://bestpractical.com/request-tracker We hooked it into help@company.com emails and also made a web page that allowed customers to ask for support when they were logged in. The web page would add customer details when signed in so the CS staff didn't have to look as much stuff up to answer the question. They have cloud-hosted plans though I have no... - Source: Hacker News / 8 months ago
  • Shelf – open-source asset management software
    Request Tracker is an older ticket system that also does asset management and can associate tickets with assets. It can be rather tedious to configure, as I recall, but it can do almost whatever you want. Hope you know some perl. Have not used it in at least 5 years. https://bestpractical.com/request-tracker. - Source: Hacker News / 10 months ago
  • Ticketing Systems
    I have had good luck with RT Https://bestpractical.com/request-tracker It was a good mix of customizable and supported. Source: 11 months ago
  • Open source employee management and help ticket system?
    We used this several versions back. We just outgrew it. https://bestpractical.com/request-tracker. Source: 11 months ago
  • FastCGI issue with Nginx on Rocky Linux 9
    I am in the process of setting up Request Tracker on Rocky 9.1. I am using Nginx as my web server. I need to use FastCGI to hand off the web requests from the Nginx frontend to the RT Perl backend via FastCGI. I have followed the manual install instructions on the RT wiki to do this however it does not work. Nginx is complaining there is no FastCGI server to connect to. Source: about 1 year ago
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TeamClerk mentions (0)

We have not tracked any mentions of TeamClerk yet. Tracking of TeamClerk recommendations started around Mar 2021.

What are some alternatives?

When comparing Request Tracker and TeamClerk, you can also consider the following products

osTicket - osTicket is a widely-used open source support ticket system.

Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

Zammad - The Zammad - Help Desk and Ticket System - Community Page

Redmine - Flexible project management web application

Trac - Trac is a project management and bug/issue tracking system. Provides an interface to Subversion and an integrated wiki.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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