Software Alternatives & Reviews

Request Tracker VS Pivotal Tracker

Compare Request Tracker VS Pivotal Tracker and see what are their differences

Request Tracker logo Request Tracker

open-source enterprise grade issue and ticket tracking system

Pivotal Tracker logo Pivotal Tracker

Pivotal Tracker: The awesome, lightweight, agile project management tool for software teams. Get your 30-day Free Trial started today!
  • Request Tracker Landing page
    Landing page //
    2023-07-30
  • Pivotal Tracker Landing page
    Landing page //
    2023-04-07

Request Tracker videos

Introduction to Request Tracker (RT)

More videos:

  • Review - Deploying Request Tracker

Pivotal Tracker videos

Introduction to the Concepts of Pivotal Tracker

More videos:

  • Review - Pivotal Tracker 1: A cheap activity tracker you will actually want to wear
  • Review - Pivotal Tracker 1 Pivotal Living Fitness Band Review Pros and Cons

Category Popularity

0-100% (relative to Request Tracker and Pivotal Tracker)
Customer Support
100 100%
0% 0
Project Management
7 7%
93% 93
Help Desk
100 100%
0% 0
Task Management
0 0%
100% 100

User comments

Share your experience with using Request Tracker and Pivotal Tracker. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Request Tracker and Pivotal Tracker

Request Tracker Reviews

We have no reviews of Request Tracker yet.
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Pivotal Tracker Reviews

20 Employee Monitoring Software [2022 Updated List]
Pivotal Tracker – This employee computer monitoring software also serves as a visual guide for tracking a project’s progress.
Source: traqq.com
35+ Of The Best CI/CD Tools: Organized By Category
Pivotal Tracker is an Agile management tool that has been around since 1989. Once again, it proves that some of Agile’s concepts still translate very well to CI/CD methodology. While the user interface may feel a little simplistic and outdated, Pivotal Tracker has the functionality to compete with the best of them.
12 Best JIRA Alternatives in 2019
Pivotal Tracker is agile project management tool. This tool fosters collaboration in software development teams. It is one of the best Jira Alternatives which provides a shared view of team priorities to analyze progress.
Source: www.guru99.com
5 Free Jira Alternatives That Are Just as Good
PivotalTracker isn’t a Jira clone, but it’s the closest thing to that compared to the other Jira alternatives on this list. PivotalTracker offers boards, projects, and tasks, but it begins the organization process by asking users to create “stories.” This might be a question about what users want on a website or maybe a task that needs completing by a certain deadline....
Blossom compared to Pivotal Tracker
Why choose Blossom? Reasons why Pivotal Tracker Users chose the intelligent Kanban Board. Continuous Delivery Learn more about going beyong time-boxed release cycles
Source: www.blossom.co

Social recommendations and mentions

Based on our record, Request Tracker seems to be more popular. It has been mentiond 22 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Request Tracker mentions (22)

  • I don't want to fill out your contact form
    > Hook up a shared mailbox, collaborative inbox, or one of the many off-the-shelf customer service solutions like Zendesk, Zoho Desk, Freshdesk, Zammad, osTicket, or FreeScout to your email. This list is missing the classic, and still excellent, Request Tracker. https://bestpractical.com/request-tracker https://github.com/bestpractical/rt (I have no affiliation,... - Source: Hacker News / 3 days ago
  • Ask HN: Helpdesk/ticketing software for small SaaS company
    At a previous company we used RT (open source), self hosted: https://bestpractical.com/request-tracker We hooked it into help@company.com emails and also made a web page that allowed customers to ask for support when they were logged in. The web page would add customer details when signed in so the CS staff didn't have to look as much stuff up to answer the question. They have cloud-hosted plans though I have no... - Source: Hacker News / 8 months ago
  • Shelf – open-source asset management software
    Request Tracker is an older ticket system that also does asset management and can associate tickets with assets. It can be rather tedious to configure, as I recall, but it can do almost whatever you want. Hope you know some perl. Have not used it in at least 5 years. https://bestpractical.com/request-tracker. - Source: Hacker News / 10 months ago
  • Ticketing Systems
    I have had good luck with RT Https://bestpractical.com/request-tracker It was a good mix of customizable and supported. Source: 11 months ago
  • Open source employee management and help ticket system?
    We used this several versions back. We just outgrew it. https://bestpractical.com/request-tracker. Source: 11 months ago
View more

Pivotal Tracker mentions (0)

We have not tracked any mentions of Pivotal Tracker yet. Tracking of Pivotal Tracker recommendations started around Mar 2021.

What are some alternatives?

When comparing Request Tracker and Pivotal Tracker, you can also consider the following products

osTicket - osTicket is a widely-used open source support ticket system.

Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

Zammad - The Zammad - Help Desk and Ticket System - Community Page

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Redmine - Flexible project management web application

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.