> Hook up a shared mailbox, collaborative inbox, or one of the many off-the-shelf customer service solutions like Zendesk, Zoho Desk, Freshdesk, Zammad, osTicket, or FreeScout to your email. This list is missing the classic, and still excellent, Request Tracker. https://bestpractical.com/request-tracker https://github.com/bestpractical/rt (I have no affiliation,... - Source: Hacker News / about 1 month ago

At a previous company we used RT (open source), self hosted: https://bestpractical.com/request-tracker We hooked it into help@company.com emails and also made a web page that allowed customers to ask for support when they were logged in. The web page would add customer details when signed in so the CS staff didn't have to look as much stuff up to answer the question. They have cloud-hosted plans though I have no... - Source: Hacker News / 9 months ago

Request Tracker is an older ticket system that also does asset management and can associate tickets with assets. It can be rather tedious to configure, as I recall, but it can do almost whatever you want. Hope you know some perl. Have not used it in at least 5 years. https://bestpractical.com/request-tracker. - Source: Hacker News / 11 months ago

I have had good luck with RT Https://bestpractical.com/request-tracker It was a good mix of customizable and supported. Source: almost 1 year ago

We used this several versions back. We just outgrew it. https://bestpractical.com/request-tracker. Source: about 1 year ago

So guys, just to add, the issue with opendesktop.org was that it was telling me that 'an error has occured' will I was importing my tarz. Source: about 1 year ago

Since there is not a definition for how to implement systray in opendesktop.org Gnome has been reluctant to implement an "incomplete" version. You can still include systray by adding an extension but KDE is better in that regard. Source: almost 2 years ago

I've been exploring different gnome themes on POP. However whenever I change a theme, Nautilus seems to be unaffected. The preview images of the themes on opendesktop.org seem to have their file browser changed as well. Are they using a different file browser? Source: about 2 years ago

I use Lubuntu on a 1st gen i3 4GB DDR3 laptop, so you'll do more than fine. There are some nice themes at opendesktop.org for a better experience (just don't expect any miracles). Source: over 2 years ago

Have you checked on opendesktop.org? If u find it, u can set it as default by copying the icon folder to usr/share/icons. Source: over 2 years ago