Software Alternatives, Accelerators & Startups

Request Tracker VS Flowlu

Compare Request Tracker VS Flowlu and see what are their differences

Request Tracker logo Request Tracker

open-source enterprise grade issue and ticket tracking system

Flowlu logo Flowlu

All-in-one work management platform for team collaboration.
Visit Website
  • Request Tracker Landing page
    Landing page //
    2023-07-30
  • Flowlu Flowlu Project Management
    Flowlu Project Management //
    2025-02-12
  • Flowlu Client and Sales Management
    Client and Sales Management //
    2025-02-12
  • Flowlu Task and Time Tracking
    Task and Time Tracking //
    2025-02-12
  • Flowlu Finance Management
    Finance Management //
    2025-02-12
  • Flowlu Document Generation: Invoices, Proposal, Contracts
    Document Generation: Invoices, Proposal, Contracts //
    2025-02-12

Flowlu is a SaaS platform that helps businesses stay organized and work more efficiently. It brings together tools for managing tasks, projects, clients, expenses, invoicing, sales, and team collaboration—all in one place. With Flowlu, teams can keep track of everything without jumping between different apps. It makes everyday work smoother, keeps important information easy to find, and helps businesses stay on top of their operations.

Request Tracker

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Flowlu

Website
flowlu.com
$ Details
freemium $39.0 / Monthly (8 users)
Platforms
Web Android iOS
Release Date
2017 December
Startup details
State
Dubai
City
Dubai
Employees
50 - 99

Request Tracker features and specs

  • Open Source
    Request Tracker (RT) is open-source, allowing users to customize and adapt the system to fit their unique needs without licensing costs.
  • Extensive Features
    RT offers a comprehensive set of features that support ticketing, workflow automation, and reporting, which cater to various business processes and industries.
  • Scalability
    RT is scalable and can handle a large volume of tickets, making it suitable for both small businesses and large enterprises.
  • Customizable
    Users can tailor the interface and workflows to their specific requirements, offering flexibility in how the software is utilized.
  • Strong Community Support
    Being open source has allowed RT to foster a strong community that contributes plugins, extensions, and support to improve user experience.

Possible disadvantages of Request Tracker

  • Complex Setup
    The initial setup and configuration of RT can be complex and time-consuming, potentially requiring technical expertise to get it working optimally.
  • User Interface
    Compared to some modern ticketing systems, RT's user interface can feel dated and less intuitive for new users.
  • Steep Learning Curve
    RT's extensive features come with a learning curve, which may require additional training and time for users to become proficient.
  • Limited Native Integrations
    While RT supports integrations, the number of out-of-the-box native integrations with other software may be limited compared to some competitors.
  • Maintenance Responsibility
    As an open-source solution, the responsibility of software updates, security, and maintenance falls on the user or organization, which might be challenging without dedicated IT resources.

Flowlu features and specs

  • Project Management
  • Task Management
  • Time Tracking
  • Invoice Management
  • Knowledge Base
  • Mind Mapping
  • Estimates
  • Team Collaboration
  • Customer Management
  • Sales Management
  • CRM
  • Email Integration
  • Expense Management
  • Agile & Scrum
  • Document Builder
  • Workflow Automation
  • Client Portal
  • Business Process Automation
  • Proposals
  • Inventory Management
  • Project Templates
  • Gantt Charts
  • Kanban Board
  • Custom Fields

Request Tracker videos

Introduction to Request Tracker (RT)

More videos:

  • Review - Deploying Request Tracker

Flowlu videos

Flowlu Product Demo

More videos:

  • Demo - Flowlu: All-in-One Business Management Software

Category Popularity

0-100% (relative to Request Tracker and Flowlu)
Customer Support
100 100%
0% 0
CRM
0 0%
100% 100
Help Desk
100 100%
0% 0
Project Management
14 14%
86% 86

Questions and Answers

As answered by people managing Request Tracker and Flowlu.

What makes your product unique?

Flowlu's answer:

Flowlu stands out for its seamless integration of essential business management tools within a single platform. It offers a comprehensive suite covering tasks, projects, expenses, invoicing, lead capture, knowledge sharing, and sales automation, streamlining operations and enhancing collaboration. Additionally, Flowlu's intuitive interface and customizable workflows cater to the diverse needs of businesses, ensuring scalability and adaptability. Its focus on providing a holistic solution for businesses of all sizes makes Flowlu uniquely positioned to drive efficiency and growth in today's dynamic market.

Why should a person choose your product over its competitors?

Flowlu's answer:

Choosing Flowlu over competitors offers several distinct advantages. Firstly, Flowlu provides a comprehensive suite of integrated tools, eliminating the need for multiple platforms and reducing costs. Secondly, its user-friendly interface and customizable workflows cater to diverse business needs, ensuring seamless adoption and scalability. Additionally, Flowlu's focus on continuous innovation and customer satisfaction sets it apart, with regular updates and responsive support. Finally, Flowlu's commitment to empowering businesses with actionable insights and streamlined operations makes it the preferred choice for those seeking efficiency and growth in their endeavors.

How would you describe your primary audience?

Flowlu's answer:

Our primary audience consists of small and medium-sized businesses (SMBs) seeking to streamline their operations, enhance collaboration among teams, and drive growth. These businesses often prioritize efficiency, cost-effectiveness, and scalability in their software solutions. They value intuitive platforms that offer comprehensive tools to manage tasks, projects, finances, customer relationships, and more, all within a single unified platform. Additionally, our audience appreciates responsive customer support and continuous innovation to meet their evolving needs.

What's the story behind your product?

Flowlu's answer:

Flowlu was born from a vision to revolutionize how businesses manage their operations. Recognizing the challenges faced by SMBs in juggling multiple tools and platforms, our founders set out to create a comprehensive solution that would streamline workflows, enhance collaboration, and drive growth. Drawing from their own experiences as entrepreneurs, they envisioned a platform that would empower businesses with the tools they need to succeed in today's competitive landscape. Thus, Flowlu was conceptualized as an all-in-one business management platform, integrating essential tools such as task and project management, CRM, invoicing, and more, into a single unified platform. Since its inception, Flowlu has been dedicated to empowering businesses with intuitive, scalable, and cost-effective solutions, enabling them to focus on what they do best – growing their business.

User comments

Share your experience with using Request Tracker and Flowlu. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Request Tracker seems to be more popular. It has been mentiond 22 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Request Tracker mentions (22)

  • I don't want to fill out your contact form
    > Hook up a shared mailbox, collaborative inbox, or one of the many off-the-shelf customer service solutions like Zendesk, Zoho Desk, Freshdesk, Zammad, osTicket, or FreeScout to your email. This list is missing the classic, and still excellent, Request Tracker. https://bestpractical.com/request-tracker https://github.com/bestpractical/rt (I have no affiliation,... - Source: Hacker News / about 1 year ago
  • Ask HN: Helpdesk/ticketing software for small SaaS company
    At a previous company we used RT (open source), self hosted: https://bestpractical.com/request-tracker We hooked it into help@company.com emails and also made a web page that allowed customers to ask for support when they were logged in. The web page would add customer details when signed in so the CS staff didn't have to look as much stuff up to answer the question. They have cloud-hosted plans though I have no... - Source: Hacker News / over 1 year ago
  • Shelf – open-source asset management software
    Request Tracker is an older ticket system that also does asset management and can associate tickets with assets. It can be rather tedious to configure, as I recall, but it can do almost whatever you want. Hope you know some perl. Have not used it in at least 5 years. https://bestpractical.com/request-tracker. - Source: Hacker News / almost 2 years ago
  • Ticketing Systems
    I have had good luck with RT Https://bestpractical.com/request-tracker It was a good mix of customizable and supported. Source: almost 2 years ago
  • Open source employee management and help ticket system?
    We used this several versions back. We just outgrew it. https://bestpractical.com/request-tracker. Source: almost 2 years ago
View more

Flowlu mentions (0)

We have not tracked any mentions of Flowlu yet. Tracking of Flowlu recommendations started around Mar 2021.

What are some alternatives?

When comparing Request Tracker and Flowlu, you can also consider the following products

osTicket - osTicket is a widely-used open source support ticket system.

HubSpot CRM - Free CRM software for small businesses.

Zammad - The Zammad - Help Desk and Ticket System - Community Page

Keap - Grow Sales. Save Time. Get Organized.

JitBit Helpdesk - JitBit is a web-based help desk and ticketing software solution

Less Annoying CRM - A simple customer relationship manager made just for small businesses. Manage contact info, track leads, and never miss a follow-up.