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Reply Desk VS Richpanel

Compare Reply Desk VS Richpanel and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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Reply Desk logo Reply Desk

ReplyDesk eCommerce helpdesk customer service software combines all your customer interactions and order data into one tool for all your customer support channels. Get started for free!

Richpanel logo Richpanel

Customer Data Platform for Retail
  • Reply Desk Landing page
    Landing page //
    2023-06-01
  • Richpanel Landing page
    Landing page //
    2023-10-01

Reply Desk videos

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Richpanel videos

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Richpanel Product Demo

More videos:

  • Review - Setup Amazing Customer Service For Your Shopify Store (Richpanel)
  • Review - Turn Customer Service Into a Revenue Channel with Richpanel — eCom Week LA 2021

Category Popularity

0-100% (relative to Reply Desk and Richpanel)

Reply Desk

Richpanel

eCommerce
45 45%
eCommerce
55% 55
Customer Support
24 24%
Customer Support
76% 76
Help Desk
34 34%
Help Desk
66% 66
CRM
0 0%
CRM
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Reply Desk and Richpanel

Reply Desk Reviews

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Richpanel Reviews

11 Best Help Desk Software to Totally Check out in 2020!
Richpanel is a help desk software that helps you solve customer issues effortlessly without overly depending on the agents. This helps your customer service agents save their time and focus on covering more important issues. In fact, the platform claims to aid you solve 50% of the customer queries and issues without involving the agents.
Source: surveysparrow.com

What are some alternatives?

When comparing Reply Desk and Richpanel, you can also consider the following products

eDesk - Business Tools, Support, Sales, and Marketing, and Help Desk

EasyChannel - Simplify your multichannel eCommerce with EasyChannel.

ChannelReply - ChannelReply enables online retailers to manage their marketplace customer service messages with the helpdesk of their choice.

Gorgias - Gorgias is a helpdesk built to provide great support at scale.

Desku.io - Customer support simplified

Reamaze - Helpdesk, live chat, and customer messaging platform designed to help your online business amaze customers.

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