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Remotely RMM VS Freshservice

Compare Remotely RMM VS Freshservice and see what are their differences

SysAid
Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly featured
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Remotely RMM logo Remotely RMM

Remotely is the industry's only Azure native RMM and can identify network vulnerabilities in under 30 seconds — without deploying an agent. Want to 10x the value? Deploy the agent to see anything, secure everything, and support everyone.

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
  • Remotely RMM Landing page
    Landing page //
    2023-06-27
  • Freshservice Landing page
    Landing page //
    2023-06-09

Remotely RMM videos

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Freshservice videos

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Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You

Category Popularity

0-100% (relative to Remotely RMM and Freshservice)

Remotely RMM

Freshservice

Monitoring Tools
5 5%
Monitoring Tools
95% 95
Project Management
0 0%
Project Management
100% 100
Remote Monitoring And Management
100 100%
Remote Monitoring And Management
0% 0
IT Management
2 2%
IT Management
98% 98

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Remotely RMM and Freshservice

Remotely RMM Reviews

We have no reviews of Remotely RMM yet.
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Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Remotely RMM mentions (0)

We have not tracked any mentions of Remotely RMM yet. Tracking of Remotely RMM recommendations started around Jun 2022.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing Remotely RMM and Freshservice, you can also consider the following products

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Atera - Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster.

Redmine - Flexible project management web application

ManageEngine RMM Central - Unified Solution for network monitoring and endpoint management for MSPs

Basecamp - A simple and elegant project management system.

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