Software Alternatives, Accelerators & Startups

Remote Utilities VS HeartbeatRM

Compare Remote Utilities VS HeartbeatRM and see what are their differences

Remote Utilities logo Remote Utilities

Access remote PCs and provide remote customer support with ease.

HeartbeatRM logo HeartbeatRM

Remotely access, manage, and support a fleet of computers from anywhere in one simple and fast interface
  • Remote Utilities Landing page
    Landing page //
    2023-09-25
  • HeartbeatRM Landing page
    Landing page //
    2022-09-29
  • HeartbeatRM Dashboard
    Dashboard //
    2024-01-07
  • HeartbeatRM Agent/Managed Device Details
    Agent/Managed Device Details //
    2024-01-07

HeartbeatRM is a complete remote access and support platform that allows you to manage computers located in multiple locations easily and securely. Android and iOS apps are also available to support your device management. You install a simple executable on the system you want to manage and it shows up automatically in your web console once that system has internet access. No special firewall rule configuration required. Our agent is supported on Windows and Linux operating systems. You can remotely access the user's desktop, run a console or PowerShell session, access and manage the file system, execute live commands or scripts or even schedule them to run at a specific day or time on one system or up to 100. A proxy feature is also available which allows you to access local network web resources as if you're on the remote device's local network.

Remote Utilities

$ Details
freemium $99.0 / One-off (Starter license includes 20 remote endpoints)
Platforms
Windows MacOS Linux iOS Android
Release Date
-

HeartbeatRM

$ Details
paid Free Trial $10.0 / Monthly (As low as $1/managed system, $10/user)
Platforms
Windows Linux X64, X86, ARM64, ARMv7
Release Date
2017 March

Remote Utilities features and specs

  • Remote access over LAN - Directly connect to a remote PC using its IP address or DNS name.: Yes
  • Remote access over the Internet - Bypass firewalls using our built-in and free cloud service.: Yes
  • Unattended access - Deploy the Host module for 24/7 access to remote PCs.: Yes
  • Attended access - Provide ad hoc remote support over the Internet using the Agent module.: Yes
  • Self-hosted server - Route all remote connections through your own intermediary server.: Yes
  • Address books and folders - Better organize your remote connections.: Yes
  • Active Directory integration - Auto-shows tree when Viewer is installed in a domain and supports adding more domain controllers.: Yes
  • Mobile support - Access your remote computers from iOS and Android devices.: Yes
  • Control remote desktop, mouse pointer, and send keystrokes.: Yes
  • Transfer files between computers through an encrypted channel.: Yes
  • Power control - Shut down, restart, lock the remote PC, or turn on/off the remote monitor.: Yes
  • Terminal - Gain full access to the command line on the remote computer.: Yes
  • Task manager - View processes, windows, services, and users on the remote computer.: Yes
  • Remote registry - Edit as if using Windows regedit.exe utility.: Yes
  • Execute applications on the remote PC by sending a command from the local PC.: Yes

HeartbeatRM features and specs

  • Mobile Support: Yes, iOS and Android
  • Remote Access Options: Desktop, Console, PowerShell, File Explorer
  • Single Sign On (SSO): Yes, contact support for setup
  • Multi-factor authentication (MFA): Yes, Virtual Device, E-Mail, and SMS

Remote Utilities videos

Remote Utilities licensing explained

More videos:

  • Review - Remote Utilities Overview - Remote Desktop Software

HeartbeatRM videos

Packages on one or more managed devices

More videos:

  • Demo - Easily proxy through your managed devices

Category Popularity

0-100% (relative to Remote Utilities and HeartbeatRM)
Remote Desktop
88 88%
12% 12
Remote PC Access
87 87%
13% 13
Remote Control
100 100%
0% 0
IT Management
0 0%
100% 100

Questions and Answers

As answered by people managing Remote Utilities and HeartbeatRM.

What makes your product unique?

Remote Utilities's answer

Remote Utilities stands out due to its comprehensive cross-platform support, allowing secure and versatile remote connections between Windows, macOS, and Linux, and its ability to offer both unattended and attended access, coupled with a robust set of features for management, customization, and deployment, all while maintaining stringent security protocols.

HeartbeatRM's answer:

HeartbeatRM is a simple to use cloud-native remote access and management platform designed to give our users powerful control over their fleet of systems where ever they're located at without complicated configuration requirements. Whether you're a large organization with thousands of systems, an ISV trying to support your own software and system customers, or a home user just trying to support your grandparents across the country, HeartbeatRM gives you the tools you need.

Why should a person choose your product over its competitors?

Remote Utilities's answer

A person should choose Remote Utilities over its competitors because it offers advanced, customizable, and secure remote access capabilities across multiple platforms, providing both attended and unattended access solutions, along with a self-hosted server option for enhanced data control and security, all at competitive pricing with a free option available.

How would you describe your primary audience?

Remote Utilities's answer

Our primary audience is IT professionals and helpdesk providers seeking versatile, secure, and efficient remote access solutions, along with businesses of all sizes requiring remote work capabilities and individuals needing reliable remote access to personal computers.

What's the story behind your product?

Remote Utilities's answer

Remote Utilities was developed to address the growing needs for high-quality remote access software that provides robust functionality, secure connectivity, and the flexibility to adapt to various use cases, allowing businesses, IT professionals, and individual users to manage remote computers efficiently and solve problems from any location.

Which are the primary technologies used for building your product?

Remote Utilities's answer

Remote Utilities primarily utilizes advanced networking and screen sharing technologies, coupled with secure encryption methods, to ensure robust and secure connections, enabling users to access and control remote systems seamlessly, irrespective of the operating system used.

Who are some of the biggest customers of your product?

Remote Utilities's answer

Some of our customers include: - P&G - Petrobras - Lockheed Martin - Herbalife

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Remote Utilities and HeartbeatRM

Remote Utilities Reviews

Best remote desktop software of 2021: Paid and free choices for businesses
If you’re looking for an affordable remote access program without ongoing fees, Remote Utilities for Windows could be for you. It comes with a range of impressive features, including file transfer, video calls, and session recording. A free technician license allows you to access up to 10 remote computers. An enterprise-level site-wide license supports unlimited users.

HeartbeatRM Reviews

We have no reviews of HeartbeatRM yet.
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What are some alternatives?

When comparing Remote Utilities and HeartbeatRM, you can also consider the following products

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

Simplehelp - Web based remote support software for a one time purchase with no subscription.

LogMeIn - LogMeIn gives you fast, easy remote access to your PC or Mac from your browser, desktop and mobile...

Syncro - Syncro is a fully-armed PSA + RMM + Remote platform designed specifically for MSPs.

join.me - Instant screen sharing. Instant Aha!

Atera - Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster.