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Relativity VS Freshservice

Compare Relativity VS Freshservice and see what are their differences

SysAid
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Relativity logo Relativity

Cloud-based eDiscovery software for data analysis & review

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
Visit Website
  • Relativity Landing page
    Landing page //
    2023-09-17
  • Freshservice Homepage
    Homepage //
    2024-05-06

Relativity videos

+ Add

Introduction to Relativity

More videos:

  • Review - Relativity Overview
  • Review - Simplifying & Accelerating the e-Discovery Process | Relativity

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Category Popularity

0-100% (relative to Relativity and Freshservice)

Relativity

Freshservice

Project Management
9 9%
Project Management
91% 91
Task Management
100 100%
Task Management
0% 0
Monitoring Tools
4 4%
Monitoring Tools
96% 96
eDiscovery
100 100%
eDiscovery
0% 0

User comments

Share your experience with using Relativity and Freshservice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Relativity and Freshservice

Relativity Reviews

We have no reviews of Relativity yet.
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Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Social recommendations and mentions

Based on our record, Freshservice should be more popular than Relativity. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Relativity mentions (1)

  • Can’t get even a rejection from law firms/legal department applications. More info in comments
    1.) Relativity offers training and certifications through their website: relativity.com. Source: over 1 year ago

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing Relativity and Freshservice, you can also consider the following products

LogikCull - Logikcull is a discovery automation platform that helps expedite and lower the cost of litigations & investigations.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Nextpoint - Nextpoint offers solutions for eDiscovery, evidence exchange, deposition and transcript management.

Basecamp - A simple and elegant project management system.

Everlaw - Everlaw is an eDiscovery software for litigation, document review, and analysis.

Redmine - Flexible project management web application

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