Refiner is a user feedback & customer survey solution for data driven SaaS teams. Refiner helps you better understand who your users really are, what they need and how you can help them achieve their goals.
Profile your users, measure customer satisfaction (NPS + CSAT) or research what to build next. Our beautiful in-app survey widgets get you all the customer insights you need to grow your business.
Push survey responses in real time to the tools you already use with Segment or Zapier. Update your customer database with webhooks or analyze all data with good old Excel. Refiner is not another data silo.
It is a simple Slack app allowing you to submit an honest and confidential feedback.
Whoever receives a feedback can reply to it without knowing who is the author. The author can reply back anonymously, or decide to reveal his identity.
Slack team admins can disable direct private anonymous messages or even limit Abot usage to set of whitelisted channels or permitted users group.
Create polls and allow your colleagues to vote and discuss them anonymously.
You can use to it do an anonymous AMA with your boss or just for kicks on a seperate channel.
Abot is the best way to add a customizable layer of anonymous communication on top of the Slack platform.
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