Software Alternatives, Accelerators & Startups

Redis VS BoldDesk

Compare Redis VS BoldDesk and see what are their differences

Redis logo Redis

Redis is an open source in-memory data structure project implementing a distributed, in-memory key-value database with optional durability.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • Redis Landing page
    Landing page //
    2022-10-19

Redis is an open source (BSD licensed), in-memory data structure store, used as a database, cache and message broker. It supports data structures such as strings, hashes, lists, sets, sorted sets with range queries, bitmaps, hyperloglogs, geospatial indexes with radius queries and streams. Redis has built-in replication, Lua scripting, LRU eviction, transactions and different levels of on-disk persistence, and provides high availability via Redis Sentinel and automatic partitioning with Redis Cluster.

  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Redis

Website
redis.io
Pricing URL
-
$ Details
Platforms
-
Release Date
-

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Redis features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Redis videos

What is Redis? | Why and When to use Redis? | Tech Primers

More videos:

  • Review - Improve your Redis developer experience with RedisInsight, Redis Labs
  • Review - Redis Labs "Why NoSQL is a Safe Bet"
  • Review - Redis Enterprise Overview with Yiftach Shoolman - Redis Labs
  • Review - Redis system design | Distributed cache System design
  • Review - What is Redis and What Does It Do?
  • Review - Redis Sorted Sets Explained

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Redis and BoldDesk)
Databases
100 100%
0% 0
Customer Support
0 0%
100% 100
NoSQL Databases
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Redis and BoldDesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Redis and BoldDesk

Redis Reviews

Are Free, Open-Source Message Queues Right For You?
A notable challenge with Redis Streams is that it doesn't natively support distributed, horizontal scaling. Also, while Redis is famous for its speed and simplicity, managing and scaling a Redis installation may be complex for some users, particularly for persistent data workloads.
Source: blog.iron.io
Redis vs. KeyDB vs. Dragonfly vs. Skytable | Hacker News
1. Redis: I'll start with Redis which I'd like to call the "original" key/value store (after memcached) because it is the oldest and most widely used of all. Being a long-time follower of Redis, I do know it's single-threaded (and uses io-threads since 6.0) and hence it achieves lesser throughput than the other stores listed above which are multi-threaded, at least to some...
Memcached vs Redis - More Different Than You Would Expect
Remember when I wrote about how Redis was using malloc to assign memory? I lied. While Redis did use malloc at some point, these days Redis actually uses jemalloc. The reason for this is that jemalloc, while having lower peak performance has lower memory fragmentation helping to solve the framented memory issues that Redis experiences.
Top 15 Kafka Alternatives Popular In 2021
Redis is a known, open-source, in-memory data structure store that offers different data structures like lists, strings, hashes, sets, bitmaps, streams, geospatial indexes, etc. It is best utilized as a cache, memory broker, and cache. It has optional durability and inbuilt replication potential. It offers a great deal of availability through Redis Sentinel and Redis Cluster.
Comparing the new Redis6 multithreaded I/O to Elasticache & KeyDB
So there are 3 offerings by 3 companies, all compatible with eachother and based off open source Redis: Elasticache is offered as an optimized service offering of Redis; RedisLabs and Redis providing a core product and monetized offering, and KeyDB which remains a fast cutting edge (open source) superset of Redis. This blog looks specifically at performance, however there is...
Source: docs.keydb.dev

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

Social recommendations and mentions

Based on our record, Redis seems to be a lot more popular than BoldDesk. While we know about 187 links to Redis, we've tracked only 1 mention of BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Redis mentions (187)

  • Shades of Open Source - Understanding The Many Meanings of "Open"
    Many popular open source projects are beloved and closely tied to particular vendors. For example, web frameworks like React and Angular are associated with Meta and Google, respectively. Database software like MongoDB, Elasticsearch, and Redis are also tied to specific commercial entities but are widely used and praised for their functionality. When there is a clear driver of a project, it can offer some benefits:. - Source: dev.to / 1 day ago
  • How to Setup a Project That Can Host Up to 1000 Users for Free
    One of the most effective ways to improve the application’s performance is caching regularly accessed data. There are two leading key-value stores: Memcached and Redis. I prefer using Memcached Cloud add-on for caching because it was originally intended for it and is easier to set up, and using Redis only for background jobs. - Source: dev.to / 12 days ago
  • Hanami and HTMX - progress bar
    Hi there! I want to show off a little feature I made using hanami, htmx and a little bit of redis + sidekiq. - Source: dev.to / about 1 month ago
  • What do you want to watch next? This is why I built GoodWatch.
    Data Handling: Utilizes Windmill for data pipelines, with a primary database powered by PostgreSQL. Auxiliary data storage is handled by MongoDB, with Redis for caching to optimize performance. - Source: dev.to / about 1 month ago
  • Redis is not "open core" (2021)
    The page 404s for me currently and it does not seem to be archived by the wayback machine either: https://web.archive.org/web/20240000000000*/https://redis.io/news/121. - Source: Hacker News / 2 months ago
View more

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

What are some alternatives?

When comparing Redis and BoldDesk, you can also consider the following products

MongoDB - MongoDB (from "humongous") is a scalable, high-performance NoSQL database.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ArangoDB - A distributed open-source database with a flexible data model for documents, graphs, and key-values.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Apache Cassandra - The Apache Cassandra database is the right choice when you need scalability and high availability without compromising performance.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.