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Red Points VS Delighted

Compare Red Points VS Delighted and see what are their differences

KingSumo
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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Red Points logo Red Points

Eliminate fakes and protect your customers. Our AI platform takes down counterfeits, fake websites, social media fraud accounts, and piracy. Safeguard your brand, protect your revenue, and secure your customers' trust.

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
Not present
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

Red Points features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Red Points videos

+ Add

Red Points review - What customers love about our online revenue recovery solution

More videos:

  • Review - Red Points review - How customers save time managing IP
  • Review - How Puma and Red Points took on online counterfeiters

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to Red Points and Delighted)

Red Points

Delighted

Price Monitoring
100 100%
Price Monitoring
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Price Optimization
100 100%
Price Optimization
0% 0
Surveys
0 0%
Surveys
100% 100

User comments

Share your experience with using Red Points and Delighted. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Red Points and Delighted

Red Points Reviews

We have no reviews of Red Points yet.
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Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Red Points mentions (0)

We have not tracked any mentions of Red Points yet. Tracking of Red Points recommendations started around Mar 2021.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing Red Points and Delighted, you can also consider the following products

BrandVerity - BrandVerity provides brand protection and monitoring tools for paid search, marketing compliance, and brand compliance.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Wiser - Share relevant content w/in your organization.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Mapp Trap - Monitor, Identify and Enforce your map policy with one, easy-to-use, online tool.

Survicate - Collect feedback on your website and find out more about your visitors.

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