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ReadyDesk VS GrooveHQ

Compare ReadyDesk VS GrooveHQ and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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ReadyDesk logo ReadyDesk

ReadyDesk is a web based help desk software solution.

GrooveHQ logo GrooveHQ

A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.
  • ReadyDesk Landing page
    Landing page //
    2023-10-21
  • GrooveHQ Landing page
    Landing page //
    2023-10-08

ReadyDesk videos

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GrooveHQ videos

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Groove Rings Review: Fad or Next-Gen Rings?

More videos:

  • Demo - Groove Pages Review -Demo💥Is This Page & Funnel Builder Best Alternative to Clickfunnels? Full Demo
  • Review - Groove Ring Edge Review

Category Popularity

0-100% (relative to ReadyDesk and GrooveHQ)

ReadyDesk

GrooveHQ

Customer Support
5 5%
Customer Support
95% 95
Help Desk
5 5%
Help Desk
95% 95
Customer Service
12 12%
Customer Service
88% 88
Help Desk And Ticketing
3 3%
Help Desk And Ticketing
97% 97

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ReadyDesk and GrooveHQ

ReadyDesk Reviews

We have no reviews of ReadyDesk yet.
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GrooveHQ Reviews

Best Customer Service Software
I’d recommend Groove for small teams and startups. In fact, they have a special startup rate for businesses with less than ten employees. Eligible businesses can get a 93% discount off of the Pro plan.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
Apt for small and medium-sized businesses, GrooveHQ is yet another help desk ticketing system that focuses on helping clients to deliver customer experiences par excellence. Connect with your customers through multiple channels and keep track of all the conversations in one single place being the intuitive dashboard of Groove. Also, the help desk tool allows you to...
Source: surveysparrow.com
Looking for a Groove Alternative?
Kayako starts at $15/agent and offers a host of features that Groove does not have. As a focused customer support solution, Kayako brings you features that not only streamline your support operation but also wows your customers you. With a full customer journey mapped across channels at your team's fingertips, your agents will always know where a customer is coming from and...
Source: www.kayako.com
8 Zendesk Alternatives to Rock Your Customer Service
Groove was literally built to be a Zendesk alternative, according to Len Markidan, Groove’s Head of Marketing.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
A team inbox sounds like a great idea, but it's still hard to not wish you could just answer all of your emails right from your personal email inbox. And you can. Groove gives you a full team inbox while still letting you work from your personal inbox if you'd like. New or assigned tickets can be auto-forwarded to your email account, where you can reply, re-assign the...
Source: zapier.com

Social recommendations and mentions

Based on our record, GrooveHQ seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ReadyDesk mentions (0)

We have not tracked any mentions of ReadyDesk yet. Tracking of ReadyDesk recommendations started around Mar 2021.

GrooveHQ mentions (2)

What are some alternatives?

When comparing ReadyDesk and GrooveHQ, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

UserEcho - UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

Front - The platform for exceptional customer service at scale.

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