ReadTheDocs
GitBook
Documize
MkDocs
HackMD
Boardist
Dokit
Twake
Malcolm App
HelpDocs
Typeform
Zendesk Support
HelpScout
HelpJuice
Jotform
Wufoo
Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
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Malcolm App's answer:
The product is more powerful
Malcolm App's answer:
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer:
Malcolm App's answer:
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer:
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer:
Based on our record, ReadTheDocs seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
A possible solution: https://readthedocs.com/. - Source: Hacker News / over 2 years ago
Read the Docs is the standard de-facto for serving technical documentation, especially popular among Open Source projects. It supports Sphinx and MkDocs out of the box, supports multiple versions of the documentation and localized versions. The project readthedocs.com provides commercial support and serves both public and private documentation. - Source: dev.to / about 3 years ago
GitBook - Modern Publishing, Simply taking your books from ideas to finished, polished books.
HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.
Documize - Enterprise-grade wiki and knowledge management platform
Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!
MkDocs - Project documentation with Markdown.
Zendesk Support - Social Customer Support and Help Desk and Ticketing