Software Alternatives & Reviews

Re:plain VS NICE inContact

Compare Re:plain VS NICE inContact and see what are their differences

Re:plain logo Re:plain

The simplest live chat in the world

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Re:plain Landing page
    Landing page //
    2023-01-18
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Re:plain videos

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NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Re:plain and NICE inContact)
Customer Support
5 5%
95% 95
Communication
0 0%
100% 100
Live Chat
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

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Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Re:plain and NICE inContact, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Chaport Live Chat - Chaport is a beautiful, simple live chat for websites designed as a modern messenger.✨

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Firehose Chat - firehosechat.com

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.